Who deleted my sales conditions ???

What a mess !
Who deleted my sales conditions ???
Logfile extraction:
2021-12-12 05:00:32 start
2021-12-12 05:00:32 check status delcamoe API | login successful
2021-12-12 05:00:33 check status notifications | successful
2021-12-12 05:00:34 check status shippingModels | successful <<<=== successful!!! 05:00:34 I could check my saved shippingModels !!!
2021-12-12 05:00:52 upload item #1405011991 successful
2021-12-12 05:00:58 upload item #1405011994 successful
2021-12-12 05:01:05 upload item #1405012000 successful
2021-12-12 05:01:05 upload item failure: err_item_emptyShippingModelId

Who deleted my shippingModels at 12.12.2021 05:01:05 o'clock ????

And why I can not view my all my items ???
All of my items have a blue sphere error message

Server Error: This page is temporarily unavailable
Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed.

Vinculo (https)



If I had to guess, I would say, the shippingModel which is saved in my items is not available, and for this the pge could not be load...

Would anybody check this ? Immediately ?
And would anybody fix this ? And prevent that such things not can be happen !!!
All the christmas icons and features here - it would be more useful to use this time to make a stable API and stable site instead!

Is anybody here who can solve this mess ???

As my shippingModels were deleted this early morning, I had to add new ones so I can upload my new items.
For all my current items I had to change the process for multiple changes for all of my items! Because without my shippingModels my items can not be shown and sell on your website!

This process was running since this morning 11:15 o'clock and it is STILL running...

And what happend now, at 16:05:41 ?
My new shippingModels were lost into deep space of delcampe univers
16:05:40 upload last item successfully, 16:05:41 err_item_badShippingModelId

You are really wasting my time!

What is with the process for updating my items with new shipping model?
How to stop the process?
I need to restart after creating new shipping model!

For explanation please:
1: fix the bug, so the shipping models can not be going lost anymore
2: stop the running process for updating all my items
I can not stop it by myself and I can not start it again, because it is still running: "A modification of your item templates is already in progress, please wait a few minutes and refresh the page." Without the shipping model nobody can view and buy the items!
3: implement a fall back, when shipping model is not available handle the item as when there is no shipping model, so you do not produce millions of error pages

Morning notice: I had to create my fourth shipping model, the last one from yesterday evening was going lost this night...

Hello, this issue has been fix yesterday as soon as possible.
We apologies for the delay, support service is not available on weekends.

A solution is on track to avoid this to happen.

Yes, I have seen it already
Best thanks!
I wish a calm and relaxed christmas, stay healthy!