Invoice problem?

Hi, Delcampers!

This may be (at least partially) merely a language problem, but I may have an issue with invoices.

When I send an invoice, I get a notification that "your invoice has been sent to member X" with a copy of it. This confirmation appears in 'My Messages' and my non-Delcampe e-mail box.

I recently had a sale on Jan 6th or 7th; sent the invoice and received confirmation from D* 'invoice sent' Jan 7th; two days later my buyer sent a message, 'as soon as my account is open I will settle with you' (it was in French so I assumed "compte" was a MB or Paypal acct; it may have been their "account" with me); a week later they wrote saying that they were waiting for the invoice; I immediately sent a second invoice (explaining that "I thought I'd already sent one, here's another"); they paid and it was sent. This morning I got a message saying that they were sorry but they considered that it kind of took a long time for me to settle with them.

Pascal, I don't know any other way for me to be sure that the invoice was sent than what you already do: send me a confirmation. Have you heard of/has anyone else had this problem?

I'm not taking this too personally and am glad to help this buyer find his card, but it's something that could lead to problems if both people don't enter the transaction with the same expectations.

Die Informationen sind nicht mehr verfügbar, da das Konto dieses Benutzers gelöscht wird (DSGVO-Grundverordnung).