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10.000 calls per day or 10.000 calls for list an item

  • Servitel
    Servitel
    free

    448 Beiträge

    Schweiz

    There is some confusion between "Official documentation" and Support People

    On the official documentation is stated "On 1st december 2022, the default limit for adding new items will be set at 10.000 calls/day"

    The Support says "The default API call limit is set at 10.000 calls/day"

    Who's right ?

    If I use the "bulk" method to list items, apparently I can list 1.000.000 items per day



    I'm the developer of xdm.it service and not a seller ! Pls refrain to answer like "you have sell nothing......". Thanks !
  • @fred
    Administrator
    @fred
    free

    127 Beiträge

    Belgien

    Hi Servitel,

    The limit is 10.000 items per day, wether you use the bulk or the single endpoint

    Fred
  • Servitel
    Servitel
    free

    448 Beiträge

    Schweiz

    With this limit I can't add 3 more clients with more than 50.000 items on ebay...

    Very BAD decision :whiteflag:
  • Servitel
    Servitel
    free

    448 Beiträge

    Schweiz

    When the counter is reset every day ? I means at wich time/time zone ?

    This is very important when I have clients with tons of items to be published
  • @kevin
    Administrator
    @kevin

    102 Beiträge

    Belgien

    Hi Servitel,

    The counter starts from the first sale.
    From this moment, you can make a maximum of 10,000 sales within 24 hours.

    Best Regards,
    --
    Kevin
    Delcampe Team
  • Servitel
    Servitel
    free

    448 Beiträge

    Schweiz

    Hi Servitel,

    The counter starts from the first sale.
    From this moment, you can make a maximum of 10,000 sales within 24 hours.

    Best Regards,
    --
    Kevin
    Delcampe Team
    • Erstellt am 11.01.2023 um 09:07
    • #1510777
    Hi Kevin
    can you explain WHEN the counter is reset to zero. I means Delcampe server time

    Thanks in advance
  • @kevin
    Administrator
    @kevin

    102 Beiträge

    Belgien

    Hi Servitel,

    By example, if you start your first call to put on sale at 9 p.m. on January 11, 2023, the reset will be 24 hours later, so at 9 p.m. on January 12, 2023. It doesn't matter the server time or the time zone, just 24 hours later.

    Best Regards,
    --
    Kevin
    Delcampe Team
  • Servitel
    Servitel
    free

    448 Beiträge

    Schweiz

    Hi Servitel,

    By example, if you start your first call to put on sale at 9 p.m. on January 11, 2023, the reset will be 24 hours later, so at 9 p.m. on January 12, 2023. It doesn't matter the server time or the time zone, just 24 hours later.

    Best Regards,
    --
    Kevin
    Delcampe Team
    • Erstellt am 11.01.2023 um 09:17
    • #1510792
    mmmmmm...very complicated...
    if I list items during the full day the reset never happens ?
  • @fred
    Administrator
    @fred
    free

    127 Beiträge

    Belgien

    mmmmmm...very complicated...
    if I list items during the full day the reset never happens ?
    • Erstellt am 11.01.2023 um 09:24
    • #1510813
    Hi Servitel,

    If you list items during the day, there is currently no way of knowing when the reset happen.

    We are working on an API call to get the reset time and the number of call left. We'll come back soon with more informations

    Fred

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