Problem with PAYPAL settlements

  • hoatzinstamps

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    PAYPAL payments coming through today are only showing the total amount of the payment and are not separating the purchase total from the postage amount. This is a very confusing change - is this an error or another Delcampe 'unnotified' enhancement?

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards

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    PAYPAL payments coming through today are only showing the total amount of the payment and are not separating the purchase total from the postage amount. This is a very confusing change - is this an error or another Delcampe 'unnotified' enhancement?

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 2 apr 2011 op 11:20
    • #329514
    Am I missing something? Isn't that how it's always been with Delcampe/Paypal payments?
  • hoatzinstamps

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    Am I missing something? Isn't that how it's always been with Delcampe/Paypal payments?
    • Aangemaakt 2 apr 2011 op 12:05
    • #329521
    No, the PAYPAL payment always used to show the purchases total, the postage amount paid and the total of both amounts.

    Either you've missed something or else I've been receiving special treatment.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards

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    No, the PAYPAL payment always used to show the purchases total, the postage amount paid and the total of both amounts.

    Either you've missed something or else I've been receiving special treatment.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 2 apr 2011 op 12:30
    • #329526
    Now you actually made me go and have a look at my Paypal account - you have defenitely been receiving special treatment. All my payments only show the total amount and I've gone back to the beginning of March.
  • hoatzinstamps

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    Now you actually made me go and have a look at my Paypal account - you have defenitely been receiving special treatment. All my payments only show the total amount and I've gone back to the beginning of March.
    • Aangemaakt 2 apr 2011 op 12:39
    • #329529
    To clarify - I am talking about the PAYPAL advice that you receive. On the advice the payment is normally presented to show purchase total, postage paid and total paid. It is the advice .. not the information in your PAYPAL account that I am referring to.

    Alan Catherall
    [Hoatzinstamps]
  • mainlypostcards

    3540 berichten

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    To clarify - I am talking about the PAYPAL advice that you receive. On the advice the payment is normally presented to show purchase total, postage paid and total paid. It is the advice .. not the information in your PAYPAL account that I am referring to.

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 2 apr 2011 op 13:09
    • #329531
    Ok, I misunderstood you.
    I have never looked at that before, but you are right. Up until 30/3 purchase price and postage were seperated and from the 31st it is just a single amount.
  • Rekening verwijderd
    Rekening verwijderd

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    Ok, I misunderstood you.
    I have never looked at that before, but you are right. Up until 30/3 purchase price and postage were seperated and from the 31st it is just a single amount.
    • Aangemaakt 2 apr 2011 op 14:01
    • #329535
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • hoatzinstamps

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    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 5 apr 2011 op 05:11
    • #329974
    I refered the matter to Delcampe Support. They claim it isn't something caused by e-wallet / interface with PAYPAL. They believe it is a PAYPAL problem.

    I've given up on this one. :pc_user3:

    Alan Catherall
    [Hoatzinstamps]
  • hoatzinstamps

    1144 berichten

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    I refered the matter to Delcampe Support. They claim it isn't something caused by e-wallet / interface with PAYPAL. They believe it is a PAYPAL problem.

    I've given up on this one. :pc_user3:

    Alan Catherall
    [Hoatzinstamps]
    • Aangemaakt 5 apr 2011 op 05:34
    • #329984
    FYI. Problem now appears to be fixed - I don't know who made the fix, Delcampe or PAYPAL - but anyhow seems to be working as before again.

    Alan Catherall
    [Hoatzinstamps]