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Missing Delcampe notifications over the weeekend

  • pipeline
    pipeline 100% (43008x)
    advanced

    448 berichten

    Denemarken

    I haven't received a lot of Notifications in my personal inbox from 08 of April to 11 of April.
    A buyer bought 1 item, and I never got the notification of this sale
    A buyer bought 2 items, I only got notification of 1.
    A buyer bought 4 items, I only got information about 2.
    I've closed a lot of old auctions, but don't got notifications for them all.
    Other with this problem???
  • @cecilia
    Beheerder
    @cecilia

    743 berichten

    België

    I haven't received a lot of Notifications in my personal inbox from 08 of April to 11 of April.
    A buyer bought 1 item, and I never got the notification of this sale
    A buyer bought 2 items, I only got notification of 1.
    A buyer bought 4 items, I only got information about 2.
    I've closed a lot of old auctions, but don't got notifications for them all.
    Other with this problem???
    • Aangemaakt 11 apr 2022 op 03:49
    • #1404612
    Hello,

    Could you contact us via the contact form and give us an example of a notification you received in your Delcampe mailbox but not in your personal mailbox?

    The process will be easier via the contact form: Link (https)
    We can then analyze the situation with our IT department.

    Best regards,
    Cecilia

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