Forum - Invoices are not including delivery charge

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Invoices are not including delivery charge

mjocovers 100% (30497x)

474 berichten

Verenigd Koninkrijk
I just had a customer contact me to query an invoice I sent today because it did not have the delivery charge (postage) included.
I definitely added the postage to the invoice.

I just sent the invoice again £2.99 item + £1 postage = £3.99

It was OK when I sent it, but I noticed that once again the postage has disappeared from the total!

This is pretty serious as I cannot send invoices until this glitch has been fixed!
- Aangemaakt 7 jun 2017 op 08:36 (#709054)
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fphila 100% (24104x)

9 berichten

Turkije
This is exactly true. Delivery charges are not included on invoices at the moment.
- Aangemaakt 7 jun 2017 op 08:49 (#709060)
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Rekening verwijderd

0 berichten

Bulgarije
De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
- Aangemaakt 7 jun 2017 op 09:04 (#709084)
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ndk5475 100% (16096x)

2 berichten

Verenigd Koninkrijk
Yes, I have the same problem for invoices I sent out on Tuesday. They only record the winning bid amount. I add postage and an additional charge to cover Paypal fees. The postage and additional charges disappear. The buyers have only paid the winning bid amounts.
- Aangemaakt 8 jun 2017 op 05:36 (#709636)
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Invoices are not including delivery charge

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