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Invoices are not including delivery charge

  • mjocovers
    mjocovers 100% (30497x)
    standard

    474 berichten

    Verenigd Koninkrijk

    I just had a customer contact me to query an invoice I sent today because it did not have the delivery charge (postage) included.
    I definitely added the postage to the invoice.

    I just sent the invoice again £2.99 item + £1 postage = £3.99

    It was OK when I sent it, but I noticed that once again the postage has disappeared from the total!

    This is pretty serious as I cannot send invoices until this glitch has been fixed!
  • fphila
    fphila 100% (24104x)
    standard

    9 berichten

    Turkije

    This is exactly true. Delivery charges are not included on invoices at the moment.
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Bulgarije

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • ndk5475
    ndk5475 100% (16095x)
    advanced

    2 berichten

    Verenigd Koninkrijk

    Yes, I have the same problem for invoices I sent out on Tuesday. They only record the winning bid amount. I add postage and an additional charge to cover Paypal fees. The postage and additional charges disappear. The buyers have only paid the winning bid amounts.

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