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no sales notification

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    Had three sales this morning(one buyer) but did not receive any notification from Delcampe. Found the sales by accident whilst dealing with another matter
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    Had three sales this morning(one buyer) but did not receive any notification from Delcampe. Found the sales by accident whilst dealing with another matter
    • Aangemaakt 30 jun 2014 op 06:42
    • #509531
    Still not receiving e mails re sales 24 hours later.Only aware because buyer requested invoice
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    Still not receiving e mails re sales 24 hours later.Only aware because buyer requested invoice
    • Aangemaakt 1 jul 2014 op 04:17
    • #509630
    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
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    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
    • Aangemaakt 2 jul 2014 op 11:48
    • #509781
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
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    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 2 jul 2014 op 13:09
    • #509794
    Hi Benjamin. Thanks for your response. Derek
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    Am I the only one in this wide world not receiving e mails notifying me of sales ??. If I am, I can see no reason at all for it . Now into the 3rd day. Very frustating .
    • Aangemaakt 2 jul 2014 op 11:48
    • #509781
    No, not the only one.

    I've had a couple of sales in the last few hours for which I've not received an email sales notification. I was getting them for yesterday & overnight sales.

    First one I only noticed when I was marking another sale item as shipped. The second one I received buyer's payment, but no sales notification email so had to back track through My Delcampe.

    Hope it doesn't persist.
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    No, not the only one.

    I've had a couple of sales in the last few hours for which I've not received an email sales notification. I was getting them for yesterday & overnight sales.

    First one I only noticed when I was marking another sale item as shipped. The second one I received buyer's payment, but no sales notification email so had to back track through My Delcampe.

    Hope it doesn't persist.
    • Aangemaakt 8 jul 2014 op 14:50
    • #510558
    On one hand sorry to hear you have same problem.I know how annoying it is having to check every hour or so but also glad to hear there is actually a problem. I thought I was alone.Perhaps now, something will actually be done about it .
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    On one hand sorry to hear you have same problem.I know how annoying it is having to check every hour or so but also glad to hear there is actually a problem. I thought I was alone.Perhaps now, something will actually be done about it .
    • Aangemaakt 8 jul 2014 op 15:07
    • #510561
    Oh, yes, I have a lot of leverage at Delcampe ... :D

    Actually, Delcampe's support staff haves been incredibly helpful to me lately. Kudos to them.
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    Oh, yes, I have a lot of leverage at Delcampe ... :D

    Actually, Delcampe's support staff haves been incredibly helpful to me lately. Kudos to them.
    • Aangemaakt 8 jul 2014 op 15:11
    • #510563
    have, not "haves"! Must proofread.
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    have, not "haves"! Must proofread.
    • Aangemaakt 8 jul 2014 op 15:11
    • #510564
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
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    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 9 jul 2014 op 04:10
    • #510593
    Thanks, Benjamin - and to the IT team too!
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    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 9 jul 2014 op 04:10
    • #510593
    Thank you Benjamin. The efforts of you and team are much appreciated