help please -combining invoices

  • gemmament
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    I have got a situation where a buyer has bought two cards which I sent an invoice for and then a few hours later he bought another one. I cannot work out how I can combine these sales into a new invoice. Help would be appreciated . Thanks
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    I have got a situation where a buyer has bought two cards which I sent an invoice for and then a few hours later he bought another one. I cannot work out how I can combine these sales into a new invoice. Help would be appreciated . Thanks
    • Aangemaakt 22 mei 2014 op 09:10
    • #504213
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • gemmament
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    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 22 mei 2014 op 11:08
    • #504238
    Thanks for the reply. I cant answer that because in the period of time that elasped whilst I was trying to find out how to do it , he actually paid for the first two!! So I have the situation I have had to send another invoice, so it will be a second lot of paypal charges !!. Over 2 weeks since 'Black Monday' and they still havent sorted this mess out .
  • Rekening verwijderd
    Rekening verwijderd

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    Thanks for the reply. I cant answer that because in the period of time that elasped whilst I was trying to find out how to do it , he actually paid for the first two!! So I have the situation I have had to send another invoice, so it will be a second lot of paypal charges !!. Over 2 weeks since 'Black Monday' and they still havent sorted this mess out .
    • Aangemaakt 22 mei 2014 op 11:29
    • #504248
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • emmbersplace

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    Thanks for the reply. I cant answer that because in the period of time that elasped whilst I was trying to find out how to do it , he actually paid for the first two!! So I have the situation I have had to send another invoice, so it will be a second lot of paypal charges !!. Over 2 weeks since 'Black Monday' and they still havent sorted this mess out .
    • Aangemaakt 22 mei 2014 op 11:29
    • #504248
    There has always been the possibility that a buyer will pay an invoice, buy something else and expect the seller to send all together....the new system has not really changed anything.

    It just takes a few more 'clicks' to achieve what used to happen automatically! Is that called backwards progress?

    If you just go through the process of clicking to invoice the 2nd batch of items, you will be invited to combine the new items with any other existing invoice. I did this just a few minutes ago quite successfully.

  • gemmament
    Rekening afgesloten
    PRO free

    312 berichten

    Verenigd Koninkrijk

    There has always been the possibility that a buyer will pay an invoice, buy something else and expect the seller to send all together....the new system has not really changed anything.

    It just takes a few more 'clicks' to achieve what used to happen automatically! Is that called backwards progress?

    If you just go through the process of clicking to invoice the 2nd batch of items, you will be invited to combine the new items with any other existing invoice. I did this just a few minutes ago quite successfully.

    • Aangemaakt 22 mei 2014 op 12:28
    • #504266
    Thank you for your reply. I must have missed a 'click' somewhere in the process. Shall have to wait until a similar situation occures to try this out. Could be a long wait with the huge drop in sales . Thanks again.