Problem logging in with my Handphone.

  • tantanroger08

    2 messages

    Singapour

    Hello all,
    I need help.
    1. I have no problem logging into Delcampe on my PC.
    2. When I tried logging in using my mobile phone, I was prompted to enter my username and password,
    3. Press login and in RED appear beta closed. and I cannot proceed further.
    4. Next, I was prompted forgotten password? enter Nickname or email... and send.

    I stopped after Nos.3.
    Is this a scam, I cannot access Delcampe using my mobile.
    Any expert advice, Thank you
  • Compte supprimé
    Compte supprimé

    0 message

    Suède

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • tantanroger08

    2 messages

    Singapour

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 10 avr. 2024 à 10:10
    • #1722338
    I received an email on my handphone, so I went to the delcampe site. I guess it must be the ordinary website. I do not remember downloading the delcampe app
  • @elise
    Administrateur

    785 messages

    Belgique

    I received an email on my handphone, so I went to the delcampe site. I guess it must be the ordinary website. I do not remember downloading the delcampe app
    • Posté le 10 avr. 2024 à 13:28
    • #1722440
    Hello,

    Thank you for your message.

    If you need assistance to access your account, please contact us though our contact form: Lien (https)

    Best regards,

    Elise - Customer service

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