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Old items reappearing?

  • wycombe1
    wycombe1 100% (85755x)
    premium

    1897 messages

    Royaume-Uni

    I recently sold some Haiti stamps to a German collector who paid me today.

    Going to pack the items I could locate none of them. Vaguely I remember selling some of these previously but my archived sales do not go back far enough to check.

    Looks like I will have no choice but to refund and eat humble pie and hope I do not get a slew of negatives which would be justified from the buyers point of view.

    This has happened to me before and I put it down to possible error on my part. This is definitely no error as the location was bereft of the purchased stamps. All I can think of is that for some reason previously purchased items did not disappear from my listings.

    Has anyone else come across this before? Or is it peculiar to me?
  • lochinvar
    Compte fermé
    free

    18 messages

    Australie

    Hi Wycombe1, has happened to me a couple of times, whether it was a mistake on my part or some quirk of Delcampe i have no idea. Embarassing when it happens but the buyers didnt complain too much and i dont ever recall getting a neg for it.
  • moonstone
    moonstone 100% (54249x)
    advanced

    1021 messages

    Royaume-Uni

    I recently sold some Haiti stamps to a German collector who paid me today.

    Going to pack the items I could locate none of them. Vaguely I remember selling some of these previously but my archived sales do not go back far enough to check.

    Looks like I will have no choice but to refund and eat humble pie and hope I do not get a slew of negatives which would be justified from the buyers point of view.

    This has happened to me before and I put it down to possible error on my part. This is definitely no error as the location was bereft of the purchased stamps. All I can think of is that for some reason previously purchased items did not disappear from my listings.

    Has anyone else come across this before? Or is it peculiar to me?
    • Posté le 9 avr. 2021 à 05:40
    • #1265224
    It happens very occasionally to me as well. It normally seems to be on older items, listed a few years ago, and goes back, I suspect' to when Delcampe were having a lot of server and site issues before moving to the new look site.

    I assume that what happened is that the system did not delete the listing after a sale, but only for a few random items - impossible to track if you have thousands listed.

    Just have to grin & bear it and hope there are no more!!
  • wycombe1
    wycombe1 100% (85755x)
    premium

    1897 messages

    Royaume-Uni

    Interesting it is not only happening to me. I do agree it is older items that have been up several years that are popping up again.

    I double checked my remaining Haiti items and all appears well with them so it will be interesting to see if more of these reactivate in the future!

    As you say nothing to do but grin and bear it!
  • Compte supprimé
    Compte supprimé

    0 message

    Russie

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
  • tris_nerima
    tris_nerima 97% (57988x)
    advanced

    442 messages

    Canada

    The issue stems back several years ago.I have had a dozen or so similar issues. Items were somehow
    listed twice and once one sold the second was no longer available. A refund and an apology should do the trick.
    In case of a negative feedback, dispute it with an explanation.

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