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8th & 9th June Close Down Technical Problem

  • eximicro
    eximicro 100% (9417x)
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    8 messages

    Royaume-Uni

    The problems that the Del Campe site has experienced over the last couple of days has been a costly lesson for all both in time and money.

    All the time spent by sellers creating new lots during June has largely been wasted.

    Sellers now find that lots sold some days ago are now reappearing for sale with all the repercussions that this can have.

    Buyers are finding that bids, which they placed some days ago, have disappeared.

    Sellers are finding that lots, which had several bids prior to the weekend, now have fewer bids or no bids whatsoever.

    Lots have had their expiry dates automatically extended, which will have a negative effect in the short term on cash flow.

    Sellers and buyers will find that any changes in personal perameters or information e.g. changes of address/ temporary absence which have taken place in the last 10 days no longer exist on the site.

    These are just a few observations which I have made from a couple of minutes on the site.

    I feel that it cannot be overemphasised that members, both buyers and sellers, should immediately review those actions and transactions on Del Campe, which have been affected by the technical problem close down, to ensure any adverse repercussions are minimised.

    For information, I had an email from a regular customer on Del Campe in the middle of last week, advising me that he was switching to another auction site because of the problems he had had on a regular basis in accessing the Del Campe site. I was going to advise my customer that with Del Campe's new server his problem should now be solved - thank goodness pressure of work on Friday meant that it was postponed to my agenda to respond to today !!!

    Technical problems are a fact of life and, despite recent problems, members should continue to support Del Campe, as it has come a long way in a relatively short time.
  • 3rosas
    3rosas 100% (31902x)
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    Espagne

    The problems that the Del Campe site has experienced over the last couple of days has been a costly lesson for all both in time and money.

    All the time spent by sellers creating new lots during June has largely been wasted.

    Sellers now find that lots sold some days ago are now reappearing for sale with all the repercussions that this can have.

    Buyers are finding that bids, which they placed some days ago, have disappeared.

    Sellers are finding that lots, which had several bids prior to the weekend, now have fewer bids or no bids whatsoever.

    Lots have had their expiry dates automatically extended, which will have a negative effect in the short term on cash flow.

    Sellers and buyers will find that any changes in personal perameters or information e.g. changes of address/ temporary absence which have taken place in the last 10 days no longer exist on the site.

    These are just a few observations which I have made from a couple of minutes on the site.

    I feel that it cannot be overemphasised that members, both buyers and sellers, should immediately review those actions and transactions on Del Campe, which have been affected by the technical problem close down, to ensure any adverse repercussions are minimised.

    For information, I had an email from a regular customer on Del Campe in the middle of last week, advising me that he was switching to another auction site because of the problems he had had on a regular basis in accessing the Del Campe site. I was going to advise my customer that with Del Campe's new server his problem should now be solved - thank goodness pressure of work on Friday meant that it was postponed to my agenda to respond to today !!!

    Technical problems are a fact of life and, despite recent problems, members should continue to support Del Campe, as it has come a long way in a relatively short time.
    • Posté le 11 juin 2007 à 05:31
    • #140007
    My concern is mainly the following:

    Delcampe has placed back all the listings as they were outstanding on May 31.
    Delcampe states:
    ""- The sales that ended between May 31 and today have to be done again. You can contact your buyer through the email that we have sent you to confirm the end of the auction.

    - Sales that have started before May 31 and that are closed with or without bid have to be checked. ""

    This is of course a very wrong move: all these outstanding bids per 31 May were already concluded between buyer and seller at an agreed price mostly between May 31 and June 6 or 7. In my opinion these sales at an agreed price between buyer and seller can not be unilaterally be dissolved by Delcampe. Also in many cases these items have even already been mailed to the buyers!
    I have now seen new bids on these relisted items but these items are already committed to earlier buyers and have been mailed out in quite a few cases!
    How do you expect me as a seller, to address this problem?

    In my opinion the relisting of the items on which bids were outstanding per 31 May, should NEVER have taken place and should as soon as possible be cancelled.
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    Bulgarie

    The problems that the Del Campe site has experienced over the last couple of days has been a costly lesson for all both in time and money.

    All the time spent by sellers creating new lots during June has largely been wasted.

    Sellers now find that lots sold some days ago are now reappearing for sale with all the repercussions that this can have.

    Buyers are finding that bids, which they placed some days ago, have disappeared.

    Sellers are finding that lots, which had several bids prior to the weekend, now have fewer bids or no bids whatsoever.

    Lots have had their expiry dates automatically extended, which will have a negative effect in the short term on cash flow.

    Sellers and buyers will find that any changes in personal perameters or information e.g. changes of address/ temporary absence which have taken place in the last 10 days no longer exist on the site.

    These are just a few observations which I have made from a couple of minutes on the site.

    I feel that it cannot be overemphasised that members, both buyers and sellers, should immediately review those actions and transactions on Del Campe, which have been affected by the technical problem close down, to ensure any adverse repercussions are minimised.

    For information, I had an email from a regular customer on Del Campe in the middle of last week, advising me that he was switching to another auction site because of the problems he had had on a regular basis in accessing the Del Campe site. I was going to advise my customer that with Del Campe's new server his problem should now be solved - thank goodness pressure of work on Friday meant that it was postponed to my agenda to respond to today !!!

    Technical problems are a fact of life and, despite recent problems, members should continue to support Del Campe, as it has come a long way in a relatively short time.
    • Posté le 11 juin 2007 à 05:31
    • #140007
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    Bulgarie

    The problems that the Del Campe site has experienced over the last couple of days has been a costly lesson for all both in time and money.

    All the time spent by sellers creating new lots during June has largely been wasted.

    Sellers now find that lots sold some days ago are now reappearing for sale with all the repercussions that this can have.

    Buyers are finding that bids, which they placed some days ago, have disappeared.

    Sellers are finding that lots, which had several bids prior to the weekend, now have fewer bids or no bids whatsoever.

    Lots have had their expiry dates automatically extended, which will have a negative effect in the short term on cash flow.

    Sellers and buyers will find that any changes in personal perameters or information e.g. changes of address/ temporary absence which have taken place in the last 10 days no longer exist on the site.

    These are just a few observations which I have made from a couple of minutes on the site.

    I feel that it cannot be overemphasised that members, both buyers and sellers, should immediately review those actions and transactions on Del Campe, which have been affected by the technical problem close down, to ensure any adverse repercussions are minimised.

    For information, I had an email from a regular customer on Del Campe in the middle of last week, advising me that he was switching to another auction site because of the problems he had had on a regular basis in accessing the Del Campe site. I was going to advise my customer that with Del Campe's new server his problem should now be solved - thank goodness pressure of work on Friday meant that it was postponed to my agenda to respond to today !!!

    Technical problems are a fact of life and, despite recent problems, members should continue to support Del Campe, as it has come a long way in a relatively short time.
    • Posté le 11 juin 2007 à 05:31
    • #140007
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    France

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    • Posté le 11 juin 2007 à 13:07
    • #140232
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    Royaume-Uni

    The problems that the Del Campe site has experienced over the last couple of days has been a costly lesson for all both in time and money.

    All the time spent by sellers creating new lots during June has largely been wasted.

    Sellers now find that lots sold some days ago are now reappearing for sale with all the repercussions that this can have.

    Buyers are finding that bids, which they placed some days ago, have disappeared.

    Sellers are finding that lots, which had several bids prior to the weekend, now have fewer bids or no bids whatsoever.

    Lots have had their expiry dates automatically extended, which will have a negative effect in the short term on cash flow.

    Sellers and buyers will find that any changes in personal perameters or information e.g. changes of address/ temporary absence which have taken place in the last 10 days no longer exist on the site.

    These are just a few observations which I have made from a couple of minutes on the site.

    I feel that it cannot be overemphasised that members, both buyers and sellers, should immediately review those actions and transactions on Del Campe, which have been affected by the technical problem close down, to ensure any adverse repercussions are minimised.

    For information, I had an email from a regular customer on Del Campe in the middle of last week, advising me that he was switching to another auction site because of the problems he had had on a regular basis in accessing the Del Campe site. I was going to advise my customer that with Del Campe's new server his problem should now be solved - thank goodness pressure of work on Friday meant that it was postponed to my agenda to respond to today !!!

    Technical problems are a fact of life and, despite recent problems, members should continue to support Del Campe, as it has come a long way in a relatively short time.
    • Posté le 11 juin 2007 à 05:31
    • #140007
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    Royaume-Uni

    The problems that the Del Campe site has experienced over the last couple of days has been a costly lesson for all both in time and money.

    All the time spent by sellers creating new lots during June has largely been wasted.

    Sellers now find that lots sold some days ago are now reappearing for sale with all the repercussions that this can have.

    Buyers are finding that bids, which they placed some days ago, have disappeared.

    Sellers are finding that lots, which had several bids prior to the weekend, now have fewer bids or no bids whatsoever.

    Lots have had their expiry dates automatically extended, which will have a negative effect in the short term on cash flow.

    Sellers and buyers will find that any changes in personal perameters or information e.g. changes of address/ temporary absence which have taken place in the last 10 days no longer exist on the site.

    These are just a few observations which I have made from a couple of minutes on the site.

    I feel that it cannot be overemphasised that members, both buyers and sellers, should immediately review those actions and transactions on Del Campe, which have been affected by the technical problem close down, to ensure any adverse repercussions are minimised.

    For information, I had an email from a regular customer on Del Campe in the middle of last week, advising me that he was switching to another auction site because of the problems he had had on a regular basis in accessing the Del Campe site. I was going to advise my customer that with Del Campe's new server his problem should now be solved - thank goodness pressure of work on Friday meant that it was postponed to my agenda to respond to today !!!

    Technical problems are a fact of life and, despite recent problems, members should continue to support Del Campe, as it has come a long way in a relatively short time.
    • Posté le 11 juin 2007 à 05:31
    • #140007
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    Royaume-Uni

    The problems that the Del Campe site has experienced over the last couple of days has been a costly lesson for all both in time and money.

    All the time spent by sellers creating new lots during June has largely been wasted.

    Sellers now find that lots sold some days ago are now reappearing for sale with all the repercussions that this can have.

    Buyers are finding that bids, which they placed some days ago, have disappeared.

    Sellers are finding that lots, which had several bids prior to the weekend, now have fewer bids or no bids whatsoever.

    Lots have had their expiry dates automatically extended, which will have a negative effect in the short term on cash flow.

    Sellers and buyers will find that any changes in personal perameters or information e.g. changes of address/ temporary absence which have taken place in the last 10 days no longer exist on the site.

    These are just a few observations which I have made from a couple of minutes on the site.

    I feel that it cannot be overemphasised that members, both buyers and sellers, should immediately review those actions and transactions on Del Campe, which have been affected by the technical problem close down, to ensure any adverse repercussions are minimised.

    For information, I had an email from a regular customer on Del Campe in the middle of last week, advising me that he was switching to another auction site because of the problems he had had on a regular basis in accessing the Del Campe site. I was going to advise my customer that with Del Campe's new server his problem should now be solved - thank goodness pressure of work on Friday meant that it was postponed to my agenda to respond to today !!!

    Technical problems are a fact of life and, despite recent problems, members should continue to support Del Campe, as it has come a long way in a relatively short time.
    • Posté le 11 juin 2007 à 05:31
    • #140007
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    Royaume-Uni

    The problems that the Del Campe site has experienced over the last couple of days has been a costly lesson for all both in time and money.

    All the time spent by sellers creating new lots during June has largely been wasted.

    Sellers now find that lots sold some days ago are now reappearing for sale with all the repercussions that this can have.

    Buyers are finding that bids, which they placed some days ago, have disappeared.

    Sellers are finding that lots, which had several bids prior to the weekend, now have fewer bids or no bids whatsoever.

    Lots have had their expiry dates automatically extended, which will have a negative effect in the short term on cash flow.

    Sellers and buyers will find that any changes in personal perameters or information e.g. changes of address/ temporary absence which have taken place in the last 10 days no longer exist on the site.

    These are just a few observations which I have made from a couple of minutes on the site.

    I feel that it cannot be overemphasised that members, both buyers and sellers, should immediately review those actions and transactions on Del Campe, which have been affected by the technical problem close down, to ensure any adverse repercussions are minimised.

    For information, I had an email from a regular customer on Del Campe in the middle of last week, advising me that he was switching to another auction site because of the problems he had had on a regular basis in accessing the Del Campe site. I was going to advise my customer that with Del Campe's new server his problem should now be solved - thank goodness pressure of work on Friday meant that it was postponed to my agenda to respond to today !!!

    Technical problems are a fact of life and, despite recent problems, members should continue to support Del Campe, as it has come a long way in a relatively short time.
    • Posté le 11 juin 2007 à 05:31
    • #140007
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    Royaume-Uni

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    • Posté le 11 juin 2007 à 14:00
    • #140248
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    Canada

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    • Posté le 11 juin 2007 à 14:06
    • #140250
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    Bulgarie

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    • Posté le 11 juin 2007 à 14:06
    • #140250
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    Bulgarie

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    • Posté le 11 juin 2007 à 16:07
    • #140289
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    Allemagne

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    • Posté le 12 juin 2007 à 01:17
    • #140355
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    Canada

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    • Posté le 12 juin 2007 à 10:35
    • #140508
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  • jmajander
    jmajander 100% (12887x)
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    55 messages

    Finlande

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    • Posté le 12 juin 2007 à 10:35
    • #140508
    I understood the public message that there was just a SINGLE copy of the important database on a SINGLE hard disk? And the latest safe and fully recoverable backup was taken ELEVEN days before? I have heard similar stories before, but everytime I hear them, they sound so unbelievable. Technology exists for sure to prevent this as hard disks continue to crash without warning also in the future. Anyway, I hope this will not permanently bring down the whole site, it's so much fun to use when it is working.
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    Allemagne

    I understood the public message that there was just a SINGLE copy of the important database on a SINGLE hard disk? And the latest safe and fully recoverable backup was taken ELEVEN days before? I have heard similar stories before, but everytime I hear them, they sound so unbelievable. Technology exists for sure to prevent this as hard disks continue to crash without warning also in the future. Anyway, I hope this will not permanently bring down the whole site, it's so much fun to use when it is working.
    • Posté le 12 juin 2007 à 12:04
    • #140547
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    Canada

    Les informations ne sont plus disponibles car le compte de cet utilisateur est supprimé (Règlement RGPD)
    • Posté le 12 juin 2007 à 11:59
    • #140544
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