HELP with Store Upgrade

  • Stamps_and_other_collections

    2 messages

    Émirats arabes unis

    I registered to Store Plus because am selling my collection (about 10,000 items).
    When I tried to list , it shows 1 out of 1000 , though it is supposed to show 1 out of 10000.
    My other question , is there a link to understand the features of Store Plus and how to use them.
    What are the advantages besides being able to have 10000 items instead of 1000.
    Thank you for any assistance I can get.
    Respect to all.
  • @miranda
    Administrateur

    516 messages

    Belgique

    Hello "Stamps_and_other_collections",

    It seems there might be some confusion between your current store subscription and the Store Plus service.
    These two are not linked.

    Currently, you have the Free store subscription, which allows you to list up to 1.000 items for free.
    You did not choose another the Standard Store subscription as you can clearly see on this page Lien (https)

    To choose the Standard Subscription, you need to click on "Modify" and actually select the Standard subscription from the page.
    You'll then be invited to choose your payment method and pay for this subscription.

    What you did is that you chose the Store Plus service which is a subscription but it has nothing to do with the size of your store.
    Store Plus provides additional benefits, such as access to the Easy Uploader, the ability to add personal references to your items, and the Multiple Changes feature ...
    There's no obligation for you to use Store Plus if you don't want to. If you no longer want it to be renewed next month go to this page Lien (https) and click on "Remove".

    We hope this clarifies the differences between the two services.

    If you have any further questions or need assistance, I invite you to contact us through our Contact form as it will be easier to follow-up with your case: Lien (https)

    Have a good day!
    Miranda

    Delcampe Customer Service
  • Stamps_and_other_collections

    2 messages

    Émirats arabes unis

    Hello "Stamps_and_other_collections",

    It seems there might be some confusion between your current store subscription and the Store Plus service.
    These two are not linked.

    Currently, you have the Free store subscription, which allows you to list up to 1.000 items for free.
    You did not choose another the Standard Store subscription as you can clearly see on this page Lien (https)

    To choose the Standard Subscription, you need to click on "Modify" and actually select the Standard subscription from the page.
    You'll then be invited to choose your payment method and pay for this subscription.

    What you did is that you chose the Store Plus service which is a subscription but it has nothing to do with the size of your store.
    Store Plus provides additional benefits, such as access to the Easy Uploader, the ability to add personal references to your items, and the Multiple Changes feature ...
    There's no obligation for you to use Store Plus if you don't want to. If you no longer want it to be renewed next month go to this page Lien (https) and click on "Remove".

    We hope this clarifies the differences between the two services.

    If you have any further questions or need assistance, I invite you to contact us through our Contact form as it will be easier to follow-up with your case: Lien (https)

    Have a good day!
    Miranda

    Delcampe Customer Service
    • Posté le 30 avr. 2025 à 10:04
    • #1896328
    Good evening
    Thank you for a quick response , but will you please double check , you will see that $5.94 was deducted from the store upgrade.
    Thank you

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