Where to find my purchases?
The items you purchases the last two years can be found in the page "My purchases".
This page is divided into different sections that each represent a stage in your purchase tracking.
The different sections are:
- All: all your purchases, grouped by payment request, regardless of their current status
- Awaiting invoice: purchases for which you have not received a payment request
- Awaiting payment: purchases for which you have received a payment request and for which payment is due
- Awaiting shipment: paid purchases not shown as received
- Received: purchases marked as received
- Archived: all archived purchases
For more information about these different sections and how to move from one to the other, we invite you to read the article "How do I manage my purchase tracking? "
Contact our Customer Service.