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Double listened stamp

  • Account deleted
    Account deleted

    0 messages

    United States

    This information is no longer available because the user’s account has been deleted (GDPR)
  • emmbersplace
    emmbersplace 83% (13050x)
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    908 messages

    Philippines

    This information is no longer available because the user’s account has been deleted (GDPR)
    • Created on Dec 19, 2015 at 11:01 AM
    • #568341
    Hi.

    As far as I know, you can't as both items are sold.

    You will have to email your buyer to explain the mistake and refund him/her if already paid.

    As it is the seller's responsibility to ensure the correctness of listings, I doubt that Delcampe will refund fees on the duplication, but you could ask via the unpaid items route.

    I have double listed in error myself....I guess many of us have!
  • martin52
    martin52 100% (20003x)
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    1769 messages

    Switzerland

    This information is no longer available because the user’s account has been deleted (GDPR)
    • Created on Dec 19, 2015 at 11:01 AM
    • #568341
    if both items have a different article-number, it's easy to get back the Delcampe-fee by the usual way.

    BEFORE this can be done, you have to give a "neutral" quote (a comment only) but NOT a negative (0%) in which you explain the case shortly.
    :rose:
  • Account deleted
    Account deleted

    0 messages

    United States

    Hi.

    As far as I know, you can't as both items are sold.

    You will have to email your buyer to explain the mistake and refund him/her if already paid.

    As it is the seller's responsibility to ensure the correctness of listings, I doubt that Delcampe will refund fees on the duplication, but you could ask via the unpaid items route.

    I have double listed in error myself....I guess many of us have!
    • Created on Dec 29, 2015 at 8:16 PM
    • #569392
    This information is no longer available because the user’s account has been deleted (GDPR)