cannot communicate with buyer

  • Account deleted
    Account deleted

    0 messages

    United States

    This information is no longer available because the user’s account has been deleted (GDPR)
  • quasar

    3764 messages

    Belgium

    This information is no longer available because the user’s account has been deleted (GDPR)
    • Created on Sep 15, 2015 at 2:37 PM
    • #558279
    Hi,

    If this buyer has paid to your old PayPal account, it apparently still exists?
    Isn't it possible to transfer the money from your old account to your new account yourself?

    If your old PayPal account doesn't exist anymore, it seems to me it's not possible to transfer money to it. In that case the money should be returned to your buyer.

    As for contacting your buyer, I would have some patience - maybe a week or so?
    If you still didn't receive an answer by then, you can use the dispute process. To my opinion this is not harsh and unfriendly, as you first tried to contact your buyer by a 'normal' message. He refused to answer that, so it's he who is unfriendly.

    Best regards,

    Quasar
  • Account deleted
    Account deleted

    0 messages

    United States

    Hi,

    If this buyer has paid to your old PayPal account, it apparently still exists?
    Isn't it possible to transfer the money from your old account to your new account yourself?

    If your old PayPal account doesn't exist anymore, it seems to me it's not possible to transfer money to it. In that case the money should be returned to your buyer.

    As for contacting your buyer, I would have some patience - maybe a week or so?
    If you still didn't receive an answer by then, you can use the dispute process. To my opinion this is not harsh and unfriendly, as you first tried to contact your buyer by a 'normal' message. He refused to answer that, so it's he who is unfriendly.

    Best regards,

    Quasar
    • Created on Sep 18, 2015 at 2:27 PM
    • #558594
    This information is no longer available because the user’s account has been deleted (GDPR)

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