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Your 3DSecure authentication failed.

  • romany
    romany 100% (840x)

    2 messages

    United Kingdom

    On Friday I bought an item from a seller who only accepts Mangopay. I have used this method of payment before so did not anticipate problems. Unfortunately however my attempt to pay produced the error message "Your 3DSecure authentication failed."

    I have no idea why this should happen as there is certainly no problem with the credit card account concerned.

    I requested help from Delcampe Support on Friday but the only email respose so far is a copy of my own message. The seller is waiting for payment so I would welcome a response as soon as possible, please.
  • martin52
    martin52 100% (19349x)
    standard

    1718 messages

    Switzerland

    On Friday I bought an item from a seller who only accepts Mangopay. I have used this method of payment before so did not anticipate problems. Unfortunately however my attempt to pay produced the error message "Your 3DSecure authentication failed."

    I have no idea why this should happen as there is certainly no problem with the credit card account concerned.

    I requested help from Delcampe Support on Friday but the only email respose so far is a copy of my own message. The seller is waiting for payment so I would welcome a response as soon as possible, please.
    • Created on Sep 21, 2025 at 6:45 AM
    • #1942812
    Hello from Switzerland
    I have vaguely heard about scam-attempts, that use this "failed" message. So please be alert and better wait the help of support before fall into a trap......

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