• hoatzinstamps
    hoatzinstamps 100% (131026x)
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    Vereinigtes Königreich

    I've picked up on one of the FAQs [No.5] which I've copied below where it suggests it is possible to send a buyer two (or more) invoices for different purchases. In what circumstances would this arise under normal buying scenarios!

    Has anyone experienced the need to 'group' invoices?

    Is this a workaround for some kind of problem?

    The norm, in my experience, is buyer purchases items. Invoice sent.
    Then buyer buys more items and expects another combined invoice to be sent.
    I don't want extra PAYPAL charges and the buyer doesn't want extra postage.
    [On occasions the buyer settles first invoice and purchases more items which is a bit of a nuisance but c'est la vie]

    So why doesn't the NEW system automatically combine all 'unpaid' items into a single invoice without all this nonsense about 'grouping'. Is this the techos trying to make something out of nothing. It just seems overly complicated.

    Am I missing something? :help:

    Alan Catherall
    [Hoatzinstamps]

    ****************************************************************************
    5 - I have several invoices for a same buyer. How to regroup these invoices as one?

    The grouping of invoices can only be done if a payment request has been sent for each invoice and the buyer has not paid them yet.

    To group several invoices as one, go to "My Delcampe" > "Sell: Items sold" and click on the tab "Invoiced".

    Select the invoices to group and click on the button "Group".
    You can then send an invoice with all items concerned and adapt the charges if required.
    Click on "Send the payment request" at the bottom of the page for the buyer to be able to receive
    *******************************************************************************