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Skrill, gateway usage fee

  • lochinvar
    Rekening afgesloten
    free

    18 berichten

    Australië

    Am i wasting my time emailing Skrill asking why the $15 approx i had in my account with them was taken for Gateway usage fees ? I dont really want to be phoning them from Australia as i understand they keep you hanging on forever so it wouldnt be a viable option. Very few customers use Skrill and i only use it to pay my Delcampe fees. Any advice would be appreciated.
  • emmbersplace
    emmbersplace 48% (13068x)
    standard

    908 berichten

    Filipijnen

    Am i wasting my time emailing Skrill asking why the $15 approx i had in my account with them was taken for Gateway usage fees ? I dont really want to be phoning them from Australia as i understand they keep you hanging on forever so it wouldnt be a viable option. Very few customers use Skrill and i only use it to pay my Delcampe fees. Any advice would be appreciated.
    • Aangemaakt 9 jun 2014 op 22:00
    • #507303
    This problem came up last year. Just scroll down to the Gateway fee topics in October & December 2013. I thought that the problem had been resolved and seems to only apply to anyone that Skrill seem to think is a business - no charge for personal accounts & possibly something to do with ebay linking.

  • lochinvar
    Rekening afgesloten
    free

    18 berichten

    Australië

    This problem came up last year. Just scroll down to the Gateway fee topics in October & December 2013. I thought that the problem had been resolved and seems to only apply to anyone that Skrill seem to think is a business - no charge for personal accounts & possibly something to do with ebay linking.

    • Aangemaakt 9 jun 2014 op 22:25
    • #507304
    Thank you for your prompt reply, just seems strange if it happened over 6 months ago that it is still happening. I did read those comments from earlier and it seems that i am just wasting my time trying to get in touch with them by email. I will just forget the $15 and not use them again, thank you again.
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Verenigd Koninkrijk

    Thank you for your prompt reply, just seems strange if it happened over 6 months ago that it is still happening. I did read those comments from earlier and it seems that i am just wasting my time trying to get in touch with them by email. I will just forget the $15 and not use them again, thank you again.
    • Aangemaakt 9 jun 2014 op 22:59
    • #507306
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • lochinvar
    Rekening afgesloten
    free

    18 berichten

    Australië

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 10 jun 2014 op 02:52
    • #507319
    thanks for that, i have closed it down and will stick to Paypal
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Oekraïne

    Am i wasting my time emailing Skrill asking why the $15 approx i had in my account with them was taken for Gateway usage fees ? I dont really want to be phoning them from Australia as i understand they keep you hanging on forever so it wouldnt be a viable option. Very few customers use Skrill and i only use it to pay my Delcampe fees. Any advice would be appreciated.
    • Aangemaakt 9 jun 2014 op 22:00
    • #507303
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • emmbersplace
    emmbersplace 48% (13068x)
    standard

    908 berichten

    Filipijnen

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 12 sep 2014 op 08:59
    • #517293
    The gateway usage fee is probably nothing to do with Delcampe - it is a fee imposed by Skrill on anyone they consider is a business.

    Check your Skrill registration details and make sure that your Skrill account is not also linked to ebay or any other auction site.

    As others have said.....if all else fails, close your Skrill account.

  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Oekraïne

    The gateway usage fee is probably nothing to do with Delcampe - it is a fee imposed by Skrill on anyone they consider is a business.

    Check your Skrill registration details and make sure that your Skrill account is not also linked to ebay or any other auction site.

    As others have said.....if all else fails, close your Skrill account.

    • Aangemaakt 12 sep 2014 op 20:37
    • #517342
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • emmbersplace
    emmbersplace 48% (13068x)
    standard

    908 berichten

    Filipijnen

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 13 sep 2014 op 06:36
    • #517377
    If you registered with Skrill as a business, you will pay the gateway fee. Re-register with Skrill as a private individual and you will not pay the gateway fee.

    All my skrill receipts go through the Delcampe e-wallet but I am registered as private, not business, so I do not pay the fee....
  • lochinvar
    Rekening afgesloten
    free

    18 berichten

    Australië

    If you registered with Skrill as a business, you will pay the gateway fee. Re-register with Skrill as a private individual and you will not pay the gateway fee.

    All my skrill receipts go through the Delcampe e-wallet but I am registered as private, not business, so I do not pay the fee....
    • Aangemaakt 13 sep 2014 op 08:21
    • #517383
    It seems nobody knows what type of account they have with Skrill until they receive the gateway fee. It happened to me and i dont recall being asked if i was a business when i opened an account with them. I think they are a real shonky outfit and i wouldnt trust them as far as i can throw a bull.
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Oekraïne

    If you registered with Skrill as a business, you will pay the gateway fee. Re-register with Skrill as a private individual and you will not pay the gateway fee.

    All my skrill receipts go through the Delcampe e-wallet but I am registered as private, not business, so I do not pay the fee....
    • Aangemaakt 13 sep 2014 op 08:21
    • #517383
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • lochinvar
    Rekening afgesloten
    free

    18 berichten

    Australië

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 13 sep 2014 op 09:28
    • #517388
    Dont trust them
  • emmbersplace
    emmbersplace 48% (13068x)
    standard

    908 berichten

    Filipijnen

    It seems nobody knows what type of account they have with Skrill until they receive the gateway fee. It happened to me and i dont recall being asked if i was a business when i opened an account with them. I think they are a real shonky outfit and i wouldnt trust them as far as i can throw a bull.
    • Aangemaakt 13 sep 2014 op 08:41
    • #517386
    Interesting......how far can you throw a bull then?
    :question:
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Australië

    Am i wasting my time emailing Skrill asking why the $15 approx i had in my account with them was taken for Gateway usage fees ? I dont really want to be phoning them from Australia as i understand they keep you hanging on forever so it wouldnt be a viable option. Very few customers use Skrill and i only use it to pay my Delcampe fees. Any advice would be appreciated.
    • Aangemaakt 9 jun 2014 op 22:00
    • #507303
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Oekraïne

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 14 sep 2014 op 00:48
    • #517441
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • emmbersplace
    emmbersplace 48% (13068x)
    standard

    908 berichten

    Filipijnen

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 14 sep 2014 op 11:19
    • #517510
    Skrill have their own parameters as to who they classify as "business".

    However, the Skrill gateway fee "applies to all Skrill business accounts except those merchants who are referred by partners" - direct quote from Skrill rules.

    Delcampe is a partner so the gateway fee is not payable by any member receiving money via the Delcampe e-wallet.

    You should complain direct to Skrill and use the quote above as your reference. Also complain to Delcampe.

    This problem arose last year too and Delcampe had a staff member who dealt with Skrill incorrect charges. I believe the errors arose after the original 'moneybookers' was sold to an equity funding outfit and they changed its name to the ridiculous 'skrill'