Delivery notes

  • mainlypostcards

    3540 berichten

    Verenigd Koninkrijk

    Since yesterday, my delivery notes are printed with images of the items, even though my settings say without image.

    Also, I am unable to toggle between the 2 options.

    Is anyone else experiencing the same issue?
  • @miranda
    Beheerder

    535 berichten

    België

    Since yesterday, my delivery notes are printed with images of the items, even though my settings say without image.

    Also, I am unable to toggle between the 2 options.

    Is anyone else experiencing the same issue?
    • Aangemaakt 24 mei 2022 op 04:47
    • #1419085
    Hello "mainlypostcards",

    I just tried it with one of your payment requests and the delivery note was printed without an image.

    Some members have also experienced this yesterday and it was related to the new cookies policy we have implemented yesterday.

    In this page: Link (https) if you click on "Set up my cookies", can you please confirm that the first two cookies (Essential and Functional) are selected (green box)?

    Thanks,
    Miranda - Delcampe Customer Service
  • mainlypostcards

    3540 berichten

    Verenigd Koninkrijk

    Thanks for the prompt reply, Miranda.

    All my cookies are enabled.

    It still happened to me first thing this morning.

    I'll see what happens next time and I'll let you know.
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Zweden

    Thanks for the prompt reply, Miranda.

    All my cookies are enabled.

    It still happened to me first thing this morning.

    I'll see what happens next time and I'll let you know.
    • Aangemaakt 24 mei 2022 op 08:41
    • #1419223
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • mainlypostcards

    3540 berichten

    Verenigd Koninkrijk

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 24 mei 2022 op 11:04
    • #1419295
    I haven't got a clue how to delete selective cookies. I know how to clear them all, but I don't really want to do that, because of all the other sites I use.
  • mainlypostcards

    3540 berichten

    Verenigd Koninkrijk

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 24 mei 2022 op 11:04
    • #1419295
    I figured out how to do it, but it has made no difference.
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Zweden

    I figured out how to do it, but it has made no difference.
    • Aangemaakt 24 mei 2022 op 13:49
    • #1419385
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Zweden

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • mainlypostcards

    3540 berichten

    Verenigd Koninkrijk

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 24 mei 2022 op 15:16
    • #1419400
    I had closed the browser and restarted it.

    I have gone a step further and completely shut down the computer after deleting all cookies again; it is still the same.
    I'll give it a day or so and will contact support, if things haven't changed.

    Thank you for your help.
  • mainlypostcards

    3540 berichten

    Verenigd Koninkrijk

    I had closed the browser and restarted it.

    I have gone a step further and completely shut down the computer after deleting all cookies again; it is still the same.
    I'll give it a day or so and will contact support, if things haven't changed.

    Thank you for your help.
    • Aangemaakt 24 mei 2022 op 15:31
    • #1419406
    The issue seems to have resolved itself now.

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