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Some site modules like "generating invoice" are down ?

  • -StampShop-
    -StampShop- 100% (1106x)
    PRO free

    2 berichten

    Roemenië

    Hi
    I cannot generate invoice for my customer.
    I press "Ask payment" button, selecting shipping and cost and press "send the payment request" button.
    Then I get an error...500 (server error)
    The same error I get when I try to contact buyer.

    Thanks
    Dan
  • emmbersplace
    emmbersplace 88% (13050x)
    standard

    908 berichten

    Filipijnen

    Hi
    I cannot generate invoice for my customer.
    I press "Ask payment" button, selecting shipping and cost and press "send the payment request" button.
    Then I get an error...500 (server error)
    The same error I get when I try to contact buyer.

    Thanks
    Dan
    • Aangemaakt 1 nov 2021 op 10:24
    • #1341686
    No problem here.
    A 500 error is a general error which requires research to find out what it is. Try the normal fix hings like clearing your browser cache and/or cookies, refreshing etc or changing your browser before contacting Delcampe
    Hopw it clears.....
  • -StampShop-
    -StampShop- 100% (1106x)
    PRO free

    2 berichten

    Roemenië

    I get same error on different browsers, different pc's, even from mobile...
    The 500 error I get only on specific actions, not on all delcampe website
  • @marion
    Beheerder
    @marion

    589 berichten

    België

    Hi
    I cannot generate invoice for my customer.
    I press "Ask payment" button, selecting shipping and cost and press "send the payment request" button.
    Then I get an error...500 (server error)
    The same error I get when I try to contact buyer.

    Thanks
    Dan
    • Aangemaakt 1 nov 2021 op 10:24
    • #1341686
    Hello,

    I can see that you used our contact form to get in touch with us.
    You will therefore receive answers exclusively via email.

    Thank you for your understanding.

    Kind regards,

    Marion - Delcampe Customer Service

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