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Problem with showing my shopping cart

  • spect777
    Rekening afgesloten

    3 berichten

    Australië

    There is something wrong with showing the shopping cart and it has been several days.
    board
  • @elise
    Beheerder
    @elise

    846 berichten

    België

    There is something wrong with showing the shopping cart and it has been several days.
    • Aangemaakt 5 aug 2021 op 01:17
    • #1312795
    Hello,

    Thank you for your message.

    Our technical staff has made some corrections. Can you tell me if you are still having issues?

    Best regards,

    Elise - Customer service
  • spect777
    Rekening afgesloten

    3 berichten

    Australië

    Hello,

    Thank you for your message.

    Our technical staff has made some corrections. Can you tell me if you are still having issues?

    Best regards,

    Elise - Customer service
    • Aangemaakt 6 aug 2021 op 10:13
    • #1313383
    No. It is solved. Thank you for the help.
  • westham60
    westham60 100% (3612x)
    free

    11 berichten

    Nieuw-Zeeland

    I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

    Any news on when the problem might be fixed?

    I would have thought this was something that should have been reported here by someone from the Delcampe team.
  • spect777
    Rekening afgesloten

    3 berichten

    Australië

    I have been unable to access the shopping cart for at least 12 hours - I keep getting an error page saying "Server Error: This page is temporarily unavailable. Our team has been informed and is working to resolve the technical issue. Don't worry, it's being fixed."

    Any news on when the problem might be fixed?

    I would have thought this was something that should have been reported here by someone from the Delcampe team.
    • Aangemaakt 19 aug 2021 op 15:25
    • #1317358
    I have exactly same problem for several days at the beginning of this month. After I posted it here, my problem is fixed. It seems that it is something wrong with our accounts.
  • westham60
    westham60 100% (3612x)
    free

    11 berichten

    Nieuw-Zeeland

    Thanks for this. Hopefully that's what it is and will be seen and attended to soon.
  • @miranda
    Beheerder
    @miranda

    535 berichten

    België

    Hi everyone,

    we know that some of you are still impacted by the shopping cart.
    We'll let you know when the issue is fixed.

    We are sorry for the inconvenience caused and we thank you again for your patience.

    Regards,
    Miranda
  • westham60
    westham60 100% (3612x)
    free

    11 berichten

    Nieuw-Zeeland

    I'm sure you are doing your best, and it is the weekend, but it is very disappointing that it is now more than 48 hours since this problem started.
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Verenigde Staten

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • @marion
    Beheerder
    @marion

    589 berichten

    België

    Hello,

    Our IT department is working on it.

    You can follow this situation via our technical report: Link (https)

    We will keep you posted via this page.

    We are sorry for the inconvenience caused and thank you for your patience.

    Kind regards,

    Marion - Delcampe Customer Service

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