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Shopping cart purchases did not close properly

jcyw65 100% (1295x)

3 berichten

Canada
I purchased 3 items from seller fujeira through the shopping cart function (lot 458045881 and lot 529771348 2 copies) but the purchases are not showing up in my Purchase tracking. The individual lot pages say that I purchased them, but I did not get any confirmation email about the purchase, and they are not in my purchased items list either. It seems they did not close properly. At the same time I purchased a different lot from another seller and it went through fine (I didn't use the shopping cart for that). Please check and close the sales so the seller can send me an invoice.

Thanks
Jean
- Aangemaakt 29 mei 2018 op 00:51 (#866475)
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Beheerder

@miranda

535 berichten

België
jcyw65

I purchased 3 items from seller fujeira through the shopping cart function (lot 458045881 and lot 529771348 2 copies) but the purchases are not showing up in my Purchase tracking. The individual lot pages say that I purchased them, but I did not get any confirmation email about the purchase, and they are not in my purchased items list either. It seems they did not close properly. At the same time I purchased a different lot from another seller and it went through fine (I didn't use the shopping cart for that). Please check and close the sales so the seller can send me an invoice.

Thanks
Jean

Aangemaakt 29 mei 2018 op 00:51

#866475
Dear "jcyw65",

I see them in your purchase tracking.
Could you please go back to Link (https) and run a search on item 458045881?
You should see it.

Kind regards,
Miranda - Delcampe Customer Service
- Aangemaakt 29 mei 2018 op 02:30 (#866517)
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jcyw65 100% (1295x)

3 berichten

Canada
@miranda

Dear "jcyw65",

I see them in your purchase tracking.
Could you please go back to Link (https) and run a search on item 458045881?
You should see it.

Kind regards,
Miranda - Delcampe Customer Service

Aangemaakt 29 mei 2018 op 02:30

#866517
They are there now after some delay. Thank you
- Aangemaakt 29 mei 2018 op 06:59 (#866697)
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Shopping cart purchases did not close properly

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