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HELP NEEDED TO MAKE AMENDMENTS TO POSTAL CHARGES

  • gemmament
    Rekening afgesloten
    PRO free

    312 berichten

    Verenigd Koninkrijk

    Can anyone help . I need to correct an error in my postal charges but cannot find a link of how to get into them to make the change.

    I have asked Customer support but have received the following message from them -

    Exceptionally, we are unable to respond individually to the questions we have received in recent weeks. This is why we have closed the ticket without giving a personalized reply.

    If your question concerns a technical difficulty, please refer to the "Technical News" article in our Help Center. This article is updated regularly // Link (https) . If your problem is not referenced, please contact our Customer Service via the contact form exclusively: Link (https)

    If i could have found the information I would not have asked them in the first place.

    It seems that Sebastian has disappeared without giving us any reassurance about any of the problems occurring daily and now Customer support have given up. The site is now a bad joke
  • mainlypostcards
    Rekening afgesloten
    free

    3540 berichten

    Verenigd Koninkrijk

    Under sales - left hand side towards the bottom:

    My shop - Sales conditions.
  • gemmament
    Rekening afgesloten
    PRO free

    312 berichten

    Verenigd Koninkrijk

    Under sales - left hand side towards the bottom:

    My shop - Sales conditions.
    • Aangemaakt 20 dec 2016 op 10:57
    • #642913
    Hi Mainly. Thanks for your help.