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Uncomplete mediation.Help needed

  • Lioz
    Lioz 100% (67x)

    1 bericht

    Roemenië

    Hello,
    For first i want to salute all.Second i want to complain about a mediation i opened:
    So, i won an auction, a lighter with 1 eur, i contacted the seller and requested payment.Seller said he wont give me the lighter with 1 eur and gave me 0% feedback.I proposed him 40eur instead of 1 eur..and still nothing.So i opened a mediation case.I explained what happened and probably the mediator didnt understand so much, he removed my negative feedback and wrote that is my right not to buy it..(lol)but i want that item, and by mistake i gave the seller 100%, and i want to remove 100%.He did to me what he already did with other 2 buyers, and they gave him 0% and wrote that is a fake seller.Any help to solve this would be apreciated.That seler should be banned from Delcampe.
  • @marion
    Beheerder
    @marion

    580 berichten

    België

    Hello,
    For first i want to salute all.Second i want to complain about a mediation i opened:
    So, i won an auction, a lighter with 1 eur, i contacted the seller and requested payment.Seller said he wont give me the lighter with 1 eur and gave me 0% feedback.I proposed him 40eur instead of 1 eur..and still nothing.So i opened a mediation case.I explained what happened and probably the mediator didnt understand so much, he removed my negative feedback and wrote that is my right not to buy it..(lol)but i want that item, and by mistake i gave the seller 100%, and i want to remove 100%.He did to me what he already did with other 2 buyers, and they gave him 0% and wrote that is a fake seller.Any help to solve this would be apreciated.That seler should be banned from Delcampe.
    • Aangemaakt 9 jun 2021 op 06:08
    • #1289287
    Hello,

    If you have remarks regarding your mediation and want to explain something to the mediator, we ask you to contact us via our contact form: Link (https)

    Kind regards,

    Marion - Delcampe Customer Service

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