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Insert tracking fails

  • Servitel
    Servitel
    free

    480 berichten

    Zwitserland

    Hi Support
    For an AT client the ytacking insert fails.
    Data passed:
    delivery_service: post_at
    tracking_number:NOT AVAILABLE (because they usa a non tracking service)

    I receive the error message: Invalid delivery service
    "post_at" is one of services available with /delivery-services

    Peraphs you require a valid tracking code ?


    Thanks
    Roberto
  • @fred
    Beheerder
    @fred
    free

    170 berichten

    België

    Hi Support
    For an AT client the ytacking insert fails.
    Data passed:
    delivery_service: post_at
    tracking_number:NOT AVAILABLE (because they usa a non tracking service)

    I receive the error message: Invalid delivery service
    "post_at" is one of services available with /delivery-services

    Peraphs you require a valid tracking code ?


    Thanks
    Roberto
    • Aangemaakt 12 mei 2026 op 11:48
    • #2024546
    Hi Servitel,

    I tried to create a tracking with your data but it worked.
    Maybe there is there a space or an invisible character in the delivery service value you passed to the API?

    I changed the error message for something with more details so you can check the value

    Fred