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Item Update fails since this morning

Servitel

429 berichten

Zwitserland
All my clients receive this error message when updating an item: "Ce formulaire ne doit pas contenir de champs supplémentaires"

No changes at our end since some months

Peraphs you have changed something on this procedure ?
- Aangemaakt 16 jan 2024 op 07:03 (#1658066)
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comptoirdesmonnaies 100% (11206x)

80 berichten

Frankrijk
Hello

Got the same one on API when trying to update any item :

This form must not contain any additional fields
- Aangemaakt 16 jan 2024 op 09:11 (#1658325)
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Servitel

429 berichten

Zwitserland
Every time Delcampe tech make changes for 2/3 days we suffer for some failures and I need to explain to the clients is not our problem
- Aangemaakt 16 jan 2024 op 09:30 (#1658370)
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comptoirdesmonnaies 100% (11206x)

80 berichten

Frankrijk
@servitel

i have wrote to support because all API updates are broken since yesterday, it seems they are investigating about issue and will reply on this thread asap ...
- Aangemaakt 17 jan 2024 op 04:00 (#1659045)
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Servitel

429 berichten

Zwitserland
comptoirdesmonnaies

@servitel

i have wrote to support because all API updates are broken since yesterday, it seems they are investigating about issue and will reply on this thread asap ...

Aangemaakt 17 jan 2024 op 04:00

#1659045
It's possible to contact directly the support ?
- Aangemaakt 17 jan 2024 op 04:01 (#1659048)
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cartamoneta-com 100% (86x)

36 berichten

Italië
Same problem for us
- Aangemaakt 17 jan 2024 op 04:02 (#1659051)
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comptoirdesmonnaies 100% (11206x)

80 berichten

Frankrijk
Servitel

It's possible to contact directly the support ?

Aangemaakt 17 jan 2024 op 04:01

#1659048
@servitel

Through the customer service (at least replies quickly)

Link (https)
- Aangemaakt 17 jan 2024 op 04:06 (#1659060)
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cartamoneta-com 100% (86x)

36 berichten

Italië
The problem seems to be resolved now
- Aangemaakt 17 jan 2024 op 05:17 (#1659173)
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Beheerder

@fred

103 berichten

België
Hello everyone,

The issue should be fixed.

We're sorry for any inconvenience this might have caused

Fred
- Aangemaakt 17 jan 2024 op 05:20 (#1659179)
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uk_sampoma 100% (15378x)

4 berichten

Duitsland
@fred

Hello everyone,

The issue should be fixed.

We're sorry for any inconvenience this might have caused

Fred

Aangemaakt 17 jan 2024 op 05:20

#1659179
Hi Fred,

we also have a lot of "Ce formulaire ne doit pas contenir de champs supplémentaires"-failures, as well as "err_item_emptyTitle, err_item_emptyTitle", "Your token () is no more valid!" and "err_item_incorrectQty" (quantity 1 should be no problem...)...

Best regards
Andreas Jany
- Aangemaakt 15 apr 2024 op 01:31 (#1725221)
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Item Update fails since this morning