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itemPut err_item_incorrectQty when qty > 11

  • postbeeldcom
    postbeeldcom 99% (25365x)
    PRO premium

    10 berichten

    Nederland

    We are receiving errors when trying to set the qty to 11 or more. Qty 10 or less doesn't return a error. Why is the limit set to 10?
    I think the same error is given when adding a new item with qty 11 or more, but did not test it.

    Could this please be changed to a more realistic number, like 99?

    Thank you in advance!
  • comptoirdesmonnaies
    comptoirdesmonnaies 100% (11422x)
    PRO premium

    80 berichten

    Frankrijk

    We are receiving errors when trying to set the qty to 11 or more. Qty 10 or less doesn't return a error. Why is the limit set to 10?
    I think the same error is given when adding a new item with qty 11 or more, but did not test it.

    Could this please be changed to a more realistic number, like 99?

    Thank you in advance!
    • Aangemaakt 28 nov 2023 op 03:37
    • #1636812
    You should have a look here

    Link (https)
  • postbeeldcom
    postbeeldcom 99% (25365x)
    PRO premium

    10 berichten

    Nederland

    You should have a look here

    Link (https)
    • Aangemaakt 28 nov 2023 op 05:14
    • #1636935
    Thank you!
  • postbeeldcom
    postbeeldcom 99% (25365x)
    PRO premium

    10 berichten

    Nederland

    You should have a look here

    Link (https)
    • Aangemaakt 28 nov 2023 op 05:14
    • #1636935
    @comptoirdesmonnaies:
    Do you know if the promised change has been made? We should have the possibility to set item qty to > 10 (also have gold subscription).

    The linked topic is older than 6 months, so placing a post in that topic is impossible.
  • @fred
    Beheerder
    @fred
    free

    127 berichten

    België

    @comptoirdesmonnaies:
    Do you know if the promised change has been made? We should have the possibility to set item qty to > 10 (also have gold subscription).

    The linked topic is older than 6 months, so placing a post in that topic is impossible.
    • Aangemaakt 28 nov 2023 op 05:35
    • #1636953
    Hi postbeeldcom,

    There seems to be an issue with the dynamic limit, it is locked at 10, even for gold members

    A ticket has been open on our side, i'll update you as soon as the problem has been resolved

    Fred
  • prophila
    prophila 99% (20954x)
    PRO premium

    11 berichten

    Duitsland

    Hi,

    err_item_incorrectQty ist still a problem. This happens when we have e.g. 2 items in stock at Delcampe and want to correct it to 1. It is also not possible via browser, then the failure message "Some fields are empty. Please check the form." applies and the "Qantity available" field is red.

    This problem comes at some hundred items, e.g. Delcampe ID 333388151

    Best regards

    Oliver Kuhn

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