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Api Key is not recognized in our Database!

comptoirdesmonnaies 100% (11609x)

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Frankrijk
The API Key xxxxx is not recognized in our Database!
- Aangemaakt 29 mrt 2022 op 09:28 (#1399916)
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comptoirdesmonnaies 100% (11609x)

80 berichten

Frankrijk
Sorry my first message has been truncated when posting on your forum ...
Our API key (same for years) is not recognized since this morning and all our API calls are failing
When we are trying to get a token on /seller we got a 200 reply with 401 error inside (not restfull compliant by the way).

Can you please investigate and fix asap ?
We are unable to sync our inventory.

Regards
- Aangemaakt 29 mrt 2022 op 09:32 (#1399919)
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Beheerder

@fred

149 berichten

België
comptoirdesmonnaies

Sorry my first message has been truncated when posting on your forum ...
Our API key (same for years) is not recognized since this morning and all our API calls are failing
When we are trying to get a token on /seller we got a 200 reply with 401 error inside (not restfull compliant by the way).

Can you please investigate and fix asap ?
We are unable to sync our inventory.

Regards

Aangemaakt 29 mrt 2022 op 09:32

#1399919
Hello,

I just tried to get a token with your apikey with a POST on the /seller endpoint and it seemed fine.

Can you provide me the details of the 401 response you got please ?

Fred
- Aangemaakt 30 mrt 2022 op 10:53 (#1400345)
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comptoirdesmonnaies 100% (11609x)

80 berichten

Frankrijk
@fred

Hello,

I just tried to get a token with your apikey with a POST on the /seller endpoint and it seemed fine.

Can you provide me the details of the 401 response you got please ?

Fred

Aangemaakt 30 mrt 2022 op 10:53

#1400345
The API Key xxxxx is not recognized in our Database!
- Aangemaakt 30 mrt 2022 op 11:07 (#1400357)
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comptoirdesmonnaies 100% (11609x)

80 berichten

Frankrijk
comptoirdesmonnaies

The API Key xxxxx is not recognized in our Database!

Aangemaakt 30 mrt 2022 op 11:07

#1400357
@fred

Can not post XML here ..
Will forward the XML response by zendesk to your colleague marion i'm in touch about this issue, please check with the key provided and you will get the same error.

Regards
- Aangemaakt 30 mrt 2022 op 11:11 (#1400360)
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Api Key is not recognized in our Database!

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