If you erroneously marked an item “received”, the transaction will show up under the tab “Received” of your purchases page and the “Item received” icon is checked.

To rectify this situation:

  1. Go to My purchases > Received
  2. Select the transaction and click on the “Item received” icon
    The transaction will move back under the “Awaiting Shipment” tab.

  3. Click on the “Item received” icon again when you receive the item.