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complicated invoicing

  • 3rosas
    3rosas 100% (31911x)
    free

    17 berichten

    Spanje

    I do not understand how invoicing has to be done when a buyer has purchased one or more items before and, after receipt of my invoice for the old items, has purchased again a few items. Previously I just adjusted the invoice to include the newly purchased items. But now it seems impossible to do this. Apparently Delcampe wants you to make first a new invoice, only for the new items and after that to group them together into a new invoice. This means that my buyers will become utterly confused as they receive 2 invoices after each other: one for the new items and one for the items grouped with the old invoice.
    Is this the correct procedure? Is it not rather confusing? The old situation was much easier and better to understand both for the seller and even more important, also for the buyer.
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    Portugal

    I do not understand how invoicing has to be done when a buyer has purchased one or more items before and, after receipt of my invoice for the old items, has purchased again a few items. Previously I just adjusted the invoice to include the newly purchased items. But now it seems impossible to do this. Apparently Delcampe wants you to make first a new invoice, only for the new items and after that to group them together into a new invoice. This means that my buyers will become utterly confused as they receive 2 invoices after each other: one for the new items and one for the items grouped with the old invoice.
    Is this the correct procedure? Is it not rather confusing? The old situation was much easier and better to understand both for the seller and even more important, also for the buyer.
    • Aangemaakt 30 jun 2014 op 05:59
    • #509528
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • Rekening verwijderd
    Rekening verwijderd

    0 berichten

    België

    I do not understand how invoicing has to be done when a buyer has purchased one or more items before and, after receipt of my invoice for the old items, has purchased again a few items. Previously I just adjusted the invoice to include the newly purchased items. But now it seems impossible to do this. Apparently Delcampe wants you to make first a new invoice, only for the new items and after that to group them together into a new invoice. This means that my buyers will become utterly confused as they receive 2 invoices after each other: one for the new items and one for the items grouped with the old invoice.
    Is this the correct procedure? Is it not rather confusing? The old situation was much easier and better to understand both for the seller and even more important, also for the buyer.
    • Aangemaakt 30 jun 2014 op 05:59
    • #509528
    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
  • 3rosas
    3rosas 100% (31911x)
    free

    17 berichten

    Spanje

    De informatie is niet meer beschikbaar omdat de rekening van deze gebruiker is verwijderd (AVG)
    • Aangemaakt 30 jun 2014 op 07:22
    • #509535
    My point is that it is silly that you have to send 3 invoices to the buyer: one for the old items, one for the new items and another one to group them together. It is not only extra work for the seller but also rather confusing for the buyer!

    Previously in case of new items you just prepared a new invoice that included the old AND new items in one invoice. Why change and make it complicated while it worked before without any problems!!