If you have mistakenly marked an item as "sent", the transaction can be found under the "Shipped" tab of your sale tracking and the icon “item sent” is ticked.

To no longer mark the item as sent

  1. Go to "My sale tracking: Shipped"
  2. Select the transaction and click on the "item sent” icon

    The transaction then returns to the "Awaiting shipment” tab
  3. Click again on the “item sent” icon once you ship the item