In order to send a payment reminder:

    1. Go to dans My sale tracking: Invoiced
    2. Find the concerned transaction. If necessary, refine your search by using the search engine and the drop-down menu options:
    3. Click on "More"
    4. In the drop-down menu, select "Send a reminder": the buyer will receive a payment reminder.

Tip: It is also possible to send your payment reminder from the item page. To do so, start the process in step 3.

Warning: A payment reminder can only be sent 7 days after the initial payment request or invoice.