If you erroneously marked an item “received”, the transaction will show up under the sales tracking “Received” tab and the “Item received” icon is checked.

To rectify this situation:

  1. Go to My purchases > Received
  2. Select the transaction and click on the “Item received” icon
    icon_objet_re_u_coch_e.jpg
    The transaction will move back under the “Awaiting Shipment” tab.

  3. Click on the “Item received” icon again when you receive the item.