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A payment that is not sent through Mangopay will be refunded by the seller to the buyer. An unpaid purchase may have consequences for the buyer's account.
If the seller's sales conditions include additional clauses relating to payment, these are to be considered null and void. The payment conditions of the Delcampe website, as defined in the conditions of use, are the only ones applicable.
Purchases must be paid for within 14 days of receipt of the final statement from the seller.
Specific conditions
Returns / refunds
Item must be shipped back within 7 calendar days of receipt
Buyer must advise of intention to return the item before shipping, with proof of payment
Item must be returned unused, in original condition (no tears / breakage / scratches / marks / stains)
Item must be returned with its original packaging
Buyer pays the shipping costs to return the product to the seller.
If the fault is on the sellers side, then the seller pays the shipping costs to resend a new product to the buyer.
Refund / replacement will be processed within 7 business days after the item has been received by the seller.
Returns / refunds are big hassles. Rather buy right. If you are unsure, make an enquiry before you make a payment
Shipping:
I send via DHL (tracking) Costs depend on your country. The listed courier costs is only an estimate. Contact me for an exact quote. I carry stock, mail 1 to 4 days. I do not dropship. 1 price if several products are bundled together. Ask for a quote.