You can send a payment reminder 7 days after the initial payment request.

To send a payment reminder

  1. Go to "My sold items: Invoiced"
  2. Find the concerned transaction. If necessary, refine your search by using the search engine and the drop-down menu options:
  3. Click on "More"
  4. In the drop-down menu, select "Send a reminder"

Tip: It is also possible to send your payment reminder from the item page. To do so, start the process in step 3.