Latest update 11th October 2016
By buying from us you are accepting our terms and conditions in full.
We only trade on Monday, Wednesday and Fridays.
Goods will ONLY BE SHIPPED to addresses registered with Delcampe / Paypal. NO EXCEPTIONS.
This is to comply with Decampe / Paypal Buyer / Seller protection policy. Any requests for shipping to alternative addresses will be refused.
Buyers will be given 24 hours to accept delivery to registered Delcampe / Paypal address otherwise payment will be refunded in full and case reported to Delcampe as possible fraud.
We aim to dispatch all goods purchased within 1 working day (Our working days are - Monday, Wednesday & Friday) on receipt of cleared payments, except holidays when a holiday warning notice will appear on the listing and website home page. If for any unforeseen reason goods cannot be dispatched within 14 days the order will be cancelled and all monies refunded and the client notified.
All sales over £10.00 will only be sent via a service requiring a signature on delivery. UK - Recorded Delivery . Rest of the World Internationally via a service with Tracking, additional fees will apply. We also reserve the right to add a signature on delivery / tracking service at our disgression.
All single stamps and coins as additional items are charged at £0.25 each for both UK and International sales.
UK Letter rate up to 5mm thick, up to 100 grams and sales £9.99 and under. 2nd class post £1.00
UK Later Letter rate up to 25mm thick, up to 100 grams and sales £9.99 and under. 2nd class post £1.25.
1st Class post on details on request
Sales £10 and over Signed service up to £46 add £1.10. Over £46 items will be sent special Delivery - £7.75 up to 500 grams.
INTERNATIONAL BUYERS PLEASE READ NOTES AT BOTTOM FOR POSTAL RESTRICTIONS.
Our basic shipping rates for all post:-
OUTSIDE the UK
Letter Rate, up to 100 grams and maximum 5mm thick with sales £9.99 and under.
Europe - £2.02. N&S America, Middle East, Asia & Indian Ocean - £2.75. Rest of World - £2.75.
LARGE Letter Rate, up to 100 grams and maximum 25mm thick with sales £9.99 and under.
Europe - £2.95. N&S America, Middle East, Asia & Indian Ocean - £3.65. Rest of World - £3.80.
Contact us for full shipping details. Signed / Tracking service additional £5 is required.
ALL clients receiving items by any carrier that require signing / tracking are duty bound to check the condition of the package/s PRIOR to signing or receiving. IF THE PACKAGE IS FOUND TO HAVE BEEN OPENED / DAMAGED. DO NOT ACCEPT OR SIGN FOR IT. Signing for it in that condition will nullify any claims to carrier / ourselves* or *** see notes below. Inform carrier the package is to be returned to sender and contact us immediately (Contact details on back of package, return address, email address and phone number). This is why we use Registered Post, International Signed For, a variety of tracked services and Recorded Signed For Services.
*Once an item is signed for the clients are in fact confirming to the carrier and indirectly the sender that the package has been received in an undamaged / unopened condition. At that point of signing if the package is received unchecked, the carrier and ourselves will no longer accept any claims for the loss / damage of the goods.
06/02/21013. Following a growing trend in claims for missing items from orders that have been dispatched, we are keeping records of offenders. Persistent offenders will be blocked from making future purchases.
***Faulty goods/Items damaged or broken in transit - Please advise us immediately the day of receipt. Retain the packaging from the damaged goods, as this may be required for inspection by postal authorities. We may also request you return the faulty/damaged goods to us as we will need to inspect them prior to replacement. Returns will be at our expense via a service agreed between the client and ourselves prior to dispatch. If the goods are found to be faulty or damaged we will offer a replacement if possible or a full refund.
All items unless otherwise stated in listing, carry a 100% satisfaction warranty.
Any item/s sold as BULLION (Either in title or description) - Returns will not be accepted on these lots, due to high volatility of the bullion price.
Maximum value for shipping any coins / precious metal items outside UK per package is £100. This restriction has been imposed by Royal Mail. Orders over £100 must be sent in multiple packages.
Any coins / precious metal items over £100 individually in value are for UK SALES ONLY, unless authorised by ourselves prior to purchase. This will only apply to regular buyers.
Please do not pay until a combined invoice has been sent with or without required tracking.
POSTAL RESTRICTIONS -
Due to sanctions imposed by the United Nations and mail delivery problems. We will no longer post ANY ITEMS to the following countries and any others short terms bans by the UN
Afganistan (other than BFPO), Armenia and Azerbaijan, Belarus, Burma, Democratic Republic of Congo, Democratic People’s Republic of North Korea,
Eritrea, Iran, Iraq (other than BFPO), Ivory Coast, Lebanon ,Liberia, Libya, Republic of Guinea, Sierra Leone, Somalia, South Sudan, Sudan,
Royal Mail have also stopped all deliveries to the following countries, therefore as well as above countries we will no longer accept buyers from these until further notice.
Geographical Trading Address. Stamps n All, 32 Eastbury Avenue, Plymouth, PL5 2NB.
Person visitors - CALLERS STRICTLY BY APPOINTMENT ONLY.
Telephone: 0044 (0) 1752 296 369