Our priority: Secure transactions for our members.
How does it work?
The seller puts items on sale
The buyer finds the item he is interested in
The buyer pays the seller
The seller ships the item to the buyer
The buyer and the seller both rate the transaction
Why should you trust Delcampe?
We also put the security of the transactions first. Our mission : to make buying and selling of your collectable items easier.
A messaging system for our members
To make sure of the identity of your seller or buyer, use the Delcampe messaging system. This system can only be accessed by Delcampe members. When the transaction is over, a copy of your invoice/payment request is kept in your Delcampe inbox, ensuring the contact details of your counterparty.
Trustworthy buyers and sellers
On Delcampe, sellers and buyers can rate each other as soon as the transaction is completed. The trustworthiness of a member can be determined by many things such as his positive percentage rate, the number of transactions he has done and even the badge he might have.
The postal verification guarantees the security on Delcampe. The member who requests to be verified receives from us a letter sent by the post office. This letter contains a code he has to introduced on the site. By doing this, we make sure we have the member's geographic coordinates.
Secure payment methods
Our sellers offer secure payment methods such as PayPal, Skrill…
Delcampe is by your side
Delcampe contacts you each time you buy or sell an item. Delcampe Customer Service is available to answer your questions.
The European Commission offers a platform for the online resolution of disputes. This platform is accessible through the following link: https://webgate.ec.europa.eu/odr
As a long-time player in the collectable world, Delcampe is affiliated to these associations :