SALES CONDITIONS
POSTAGE
We send POSTAGE FREE worldwide. Orders below EUR 25 will be added EUR 1,50 for handling.
PAYMENT
Please do not send payment for your order until you receive a payment request from us ! Pay easily with PayPal, Skrill or VISA/MASTERCARD via E-wallet without any extra fees ! Payment in cash (EURO only) also accepted but do NOT send coins ! Payment by bank transfer in not possible.
Please note that orders are automatically cancelled without prior notice if not paid within 5 days after we sent the payment request.
SHIPPING
Orders shipped within 3 - 5 days after we have received your payment.
Your order will be sent in a neutral envelope by ordinary letter strictly on your risk unless you have requested and paid for insured shipping. We are instructed by PayPal and Skrill to inform you that there will be no refund if shipment gets lost in mail transit since we have informed you about the risk of choosing non-insured delivery. Please inform us when ordering if you prefer insured shipping and we will add EUR 4,90 for insurance fee in the payment request we send to you.
Insured shipping is mandatory to certain countries with unreliable postal services. Request details !
DISCOUNT
10% discount on orders from our Delcampe store above EUR 50 or
20% discount on orders from our Delcampe store above EUR 200 !
The discount will be deducted on the payment request we send you. The discount terms applies for each single order only and can not be aggregated for more orders.
IMAGES & QUALITY
All items listed are in very good quality and are MINT NEVER HINGED unless stated otherwise. Most images we use have an additional text to identify that it is our sale ("stampgroup.eu"). This text do not appear on the real stamp !
SATISFACTION GUARANTEED
Any items may be returned within 14 days for immediate refund. No explanation required. Please contact us before returning any items. Postage cost for any returns covered by buyer.
SPECIAL ANNOUNCEMENT REGARDING SHIPPING !
1) Your order will be sent in a neutral envelope as ordinary letter strictly on your risk unless you have requested and paid for insured shipping. Ordinary letters can not be traced.
2) We take no responsibility whatsoever for lost shipments sent by ordinary letter. We are also instructed by PayPal and Skrill to inform you that there will be no refund if shipment gets lost in mail transit since we have informed you about the risk of choosing non-insured delivery.
3) Please inform us when ordering if you prefer insured shipping and we will add EUR 4,90 for insurance fee in the payment request we send to you.
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