Main topics

Start on Delcampe

Rates and payments

Search for items

Sell

Buy

The e-wallet

The security on Delcampe

Solving difficulties

Using the feedback

Administrating your account; M...

Discover the tools and special...

Print all the pages

Forum

The forum is the meeting place for Delcampe users. There, you can share, chat, laugh, ask, answer, help or get helped.

Ask your question on the forum

You are here : Online help > Solving difficulties > Disputes resolution (I'm a buyer)

What's your opinion about this answer?

You must sign in before viewing to the voting form.

Members' opinion (288 votes)
58%

Difficulty during a transaction. What can I do?

Delcampe advises its members to visit the "Disputes resolution" in "My Delcampe" if the sale has ended less than 90 days ago.

This function allows buyers and sellers to communicate and establish contact to eventually solve the dispute.
Consult the following link: Disputes resolution

Here you can explain your point of view and the other member can do the same. If no solution is found after a certain period, you can ask for a Delcampe mediator.

A member who doesn't answer in the dispute resolution can receive a warning, as mentionned in the Terms and conditions.

You haven't found an answer to your question?