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  Forum: The Electronic Wallet, Moneybookers, PayPal - MoneyBookers security breach
 
    MoneyBookers security breach     Mon, 11 Jul 2011 17:22:30
Willmaur [100% (491x)] 


Location: United Kingdom
Messages: 1
On the 28th June 2011 25 euros were taken from my MoneyBookers account by someone with an e-mail address in the Netherlands. Having reported this security breach to MoneyBookers, I have now heard from them that they are unable to recover the money - it has gone. However, they still expect me to change my password (which I have done) and my e-mail address (which I have not done) and continue using the account.

One of the FAQs on the MoneyBookers site is: "Is MoneyBookers secure" - answer "Absolutely". I disagree, and will now be closing the account, with apologies to buyers who use it - and a warning to anyone who has their account breached: you will probably not get your money back. I still have the PayPal account, which although more expensive does seem to be more secure.

Willmaur

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Brian Reeve > Brian Reeve Stamp Auctions - Sale No. 319
Brian Reeve Stamp Auctions - Sale No. 319
    MoneyBookers security breach     Tue, 12 Jul 2011 17:08:12
Wycombe1 [100% (26303x)]  


Wycombe1
Location: United Kingdom
Messages: 549
In response to Willmaur [100% (491x)]  :
On the 28th June 2011 25 euros were taken from my MoneyBookers account by someone with an e-mail address in the Netherlands. Having reported this security breach to MoneyBookers, I have now heard from them that they are unable to recover the money - it has gone. However, they still expect me to change my password (which I have done) and my e-mail address (which I have not done) and continue using the account.

One of the FAQs on the MoneyBookers site is: "Is MoneyBookers secure" - answer "Absolutely". I disagree, and will now be closing the account, with apologies to buyers who use it - and a warning to anyone who has their account breached: you will probably not get your money back. I still have the PayPal account, which although more expensive does seem to be more secure.

Willmaur
Moneybookers is as safe as most other Internet payment and money transfer sites. If someone managed to transfer money from your account then it must have been hacked into and the money transferred using your password and other details (Date of Birth for example). So the breach of security is very likely to have been in your strength of password and the ability of someone to locate your personal details. Moneybookers does actively make you change your passwords from time to time as well. Why was only 25 Euros stolen? Was that the amount that was in the account? It hardly seems like an amount of money worth the attentions of any serious fraudster.

If you are worried about Internet security than keep as minimum a balance as possible in any Internet based money transfer site and regularly move money out to your bank account and have the back up Credit/Debit card on the account limited to a maximum transfer.

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    MoneyBookers security breach     Tue, 12 Jul 2011 23:20:04
Mainlypostcards [100% (11167x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
In response to Willmaur [100% (491x)]  :
On the 28th June 2011 25 euros were taken from my MoneyBookers account by someone with an e-mail address in the Netherlands. Having reported this security breach to MoneyBookers, I have now heard from them that they are unable to recover the money - it has gone. However, they still expect me to change my password (which I have done) and my e-mail address (which I have not done) and continue using the account.

One of the FAQs on the MoneyBookers site is: "Is MoneyBookers secure" - answer "Absolutely". I disagree, and will now be closing the account, with apologies to buyers who use it - and a warning to anyone who has their account breached: you will probably not get your money back. I still have the PayPal account, which although more expensive does seem to be more secure.

Willmaur
At the end of June I received a large volume of MB phishing emails. Are you sure you haven't answered one of them and given your personal details away?

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Filatelia Iberphil > Filatelia 5 de Junio 2013
Filatelia 5 de Junio 2013
    MoneyBookers security breach     Sun, 25 Sep 2011 09:47:02
Tracy_barber [100% (23785x)]  


Location: United States
Messages: 311
In response to Wycombe1 [100% (26303x)]   :
Moneybookers is as safe as most other Internet payment and money transfer sites. If someone managed to transfer money from your account then it must have been hacked into and the money transferred using your password and other details (Date of Birth for example). So the breach of security is very likely to have been in your strength of password and the ability of someone to locate your personal details. Moneybookers does actively make you change your passwords from time to time as well. Why was only 25 Euros stolen? Was that the amount that was in the account? It hardly seems like an amount of money worth the attentions of any serious fraudster.

If you are worried about Internet security than keep as minimum a balance as possible in any Internet based money transfer site and regularly move money out to your bank account and have the back up Credit/Debit card on the account limited to a maximum transfer.
Yes... someone would have to know your date of birth. This is security even more so than PayPal. Hmmm...

Maybe if you closed that account and started a new one with totally different login information.

It's always good to have a spare e-mail account also. For instance, I have a web host that I can set up tons of e-mail addresses, an e-mail from my ISP and a Yahoo! e-mail address. Any of these could be hooked to your account.

The other thing is to clear your cache periodically. There also may be a key logger on your computer. Run anti-virus or malware detection software. If there is none found, you have narrowed it down to someone who has seen your info.

If there is something found, you can delete it, clean up your hard drive and move on.

It stinks that we have to play cop every now and then. Makes playing with our hobby or business less enjoyable.

Tracy

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