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  Forum: The Electronic Wallet, Moneybookers, PayPal - No Delcampe notifications
 
    No Delcampe notifications     Sat, 10 Mar 2012 14:06:28
Mainlypostcards [100% (11166x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
I've not received Delcampe emails for the last few payments I've received through Paypal.

Is this a temporary thing or part of the recent changes that have been made re Paypal payments?

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    No Delcampe notifications     Sat, 10 Mar 2012 14:17:46
Xtf70 [100% (5177x)] 


Xtf70
Location: United Kingdom
Messages: 1255
In response to Mainlypostcards [100% (11166x)]   :
I've not received Delcampe emails for the last few payments I've received through Paypal.

Is this a temporary thing or part of the recent changes that have been made re Paypal payments?
I think it depends on whether they use the e-wallet or PayPal directly - I've just had a stand-alone PP notification but earlier in the week I got the dual notifications

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    No Delcampe notifications     Sat, 10 Mar 2012 15:25:06
Mainlypostcards [100% (11166x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
In response to Xtf70 [100% (5177x)]  :
I think it depends on whether they use the e-wallet or PayPal directly - I've just had a stand-alone PP notification but earlier in the week I got the dual notifications
They are using the e-wallet, because item details are there.

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    No Delcampe notifications     Sat, 10 Mar 2012 15:38:23
Gemmament [100% (4305x)]  


Location: United Kingdom
Messages: 34
In response to Mainlypostcards [100% (11166x)]   :
They are using the e-wallet, because item details are there.
I have not had any delcampe notifications for pay pal payments either for the last 24 hours. I hope this is only a temporary glitch

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    No Delcampe notifications     Sat, 10 Mar 2012 16:22:19
Xtf70 [100% (5177x)] 


Xtf70
Location: United Kingdom
Messages: 1255
In response to Gemmament [100% (4305x)]   :
I have not had any delcampe notifications for pay pal payments either for the last 24 hours. I hope this is only a temporary glitch
I've had no notification from either D* or Moneybookers for a payment made earlier today; I assume it/they are floating in the ether somewhere

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Are you familiar with all of the Delcampe services ?
    No Delcampe notifications     Sat, 10 Mar 2012 21:41:13
Pipeline [100% (12715x)]  


Pipeline
Location: Denmark
Messages: 123
In response to Mainlypostcards [100% (11166x)]   :
I've not received Delcampe emails for the last few payments I've received through Paypal.

Is this a temporary thing or part of the recent changes that have been made re Paypal payments?
I got 1 Paypal payment yesterday and 3 Paypal payments today, but there are no Delcampe notifications for any of them.
Also for 1 week I haven't got any emails from Delcampe for the about 300 new auctions I started.
I use to get an email from Delcampe each time I got a payment via Paypal and 1 email each time I start a new auction.
Can anyone here tell me what's the problem?
I haven't changed anything in the set up.
Regards
PIPELINE

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    No Delcampe notifications     Sat, 10 Mar 2012 22:08:12
@webmaster  


@webmaster
Location: Belgium
Messages: 5923
In response to Mainlypostcards [100% (11166x)]   :
I've not received Delcampe emails for the last few payments I've received through Paypal.

Is this a temporary thing or part of the recent changes that have been made re Paypal payments?
Hello,

Since this Friday, this seems indeed bugged. This will be fixed on Monday.

We apologize for the inconvenience.

Sebastien

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Are you familiar with all of the Delcampe services ?
    No Delcampe notifications     Mon, 12 Mar 2012 00:16:56
Woomik [100% (16578x)]   This member is currently absent or has difficulties accessing the internet. It is possible therefore that he or she may not be able to reply quickly.


Woomik
Location: United Kingdom
Messages: 213
In response to Xtf70 [100% (5177x)]  :
I've had no notification from either D* or Moneybookers for a payment made earlier today; I assume it/they are floating in the ether somewhere
Same here - I've received six payments today via Moneybookers with no e-mail notification from either Delcampe or Moneybookers.

Buyers must have paid through the wallet as the items are marked as "paid" - and I don't think the buyers would all have manually marked them as such.

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    No Delcampe notifications     Mon, 12 Mar 2012 10:22:11
Pipeline [100% (12715x)]  


Pipeline
Location: Denmark
Messages: 123
In response to Woomik [100% (16578x)]   This member is currently absent or has difficulties accessing the internet. It is possible therefore that he or she may not be able to reply quickly. :
Same here - I've received six payments today via Moneybookers with no e-mail notification from either Delcampe or Moneybookers.

Buyers must have paid through the wallet as the items are marked as "paid" - and I don't think the buyers would all have manually marked them as such.
I've just found 1 Skrill payment without any notifications from Skrill or Delcampe.
All my Paypal payments this weekend are also without any notifications from Delcampe.
It's very hard to find the buyers when you don't have the Nickname, but only an email address or the buyers first and second name.
I hope that I found all my payments, but what about the sellers with hundreds of sale every day? It must be chaotic to find the buyers.
Benny

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    No Delcampe notifications     Mon, 12 Mar 2012 11:06:50
Mainlypostcards [100% (11166x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
In response to Pipeline [100% (12715x)]   :
I've just found 1 Skrill payment without any notifications from Skrill or Delcampe.
All my Paypal payments this weekend are also without any notifications from Delcampe.
It's very hard to find the buyers when you don't have the Nickname, but only an email address or the buyers first and second name.
I hope that I found all my payments, but what about the sellers with hundreds of sale every day? It must be chaotic to find the buyers.
Benny
That brings me to the suggestion, that the buyer's nickname is added to the Paypal notification (as is the case on Eb**)

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    No Delcampe notifications     Mon, 12 Mar 2012 12:24:27
Wycombe1 [100% (26285x)]  


Wycombe1
Location: United Kingdom
Messages: 549
In response to Mainlypostcards [100% (11166x)]   :
That brings me to the suggestion, that the buyer's nickname is added to the Paypal notification (as is the case on Eb**)
Great idea,

It will save me a lot of faffing around reconciling payments to user names.

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    No Delcampe notifications     Mon, 12 Mar 2012 21:38:56
Mainlypostcards [100% (11166x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
In response to Wycombe1 [100% (26285x)]   :
Great idea,

It will save me a lot of faffing around reconciling payments to user names.
I've just had 2 PP payments come through with both notifications.

I missed one payment this morning, that was made over the weekend with MB. My buyer will have to wait an extra day for his items.

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    No Delcampe notifications     Mon, 12 Mar 2012 21:46:38
Pipeline [100% (12715x)]  


Pipeline
Location: Denmark
Messages: 123
In response to Mainlypostcards [100% (11166x)]   :
I've just had 2 PP payments come through with both notifications.

I missed one payment this morning, that was made over the weekend with MB. My buyer will have to wait an extra day for his items.
I've just had 1 PP payments come through with both notifications, but the Delcampe notification isn't the notification that I use to get, but it's better thean nothing.
2 other PP payments were without using the Wallet, and therefore there are no Delcampe notifications.
Benny

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    No Delcampe notifications     Mon, 12 Mar 2012 22:33:43
Mainlypostcards [100% (11166x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
In response to Pipeline [100% (12715x)]   :
I've just had 1 PP payments come through with both notifications, but the Delcampe notification isn't the notification that I use to get, but it's better thean nothing.
2 other PP payments were without using the Wallet, and therefore there are no Delcampe notifications.
Benny
At least it shows the buyer's username, but I agree the problem is obviously not fully sorted yet.

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    No Delcampe notifications     Mon, 12 Mar 2012 22:56:12
Gemmament [100% (4305x)]  


Location: United Kingdom
Messages: 34
In response to Mainlypostcards [100% (11166x)]   :
At least it shows the buyer's username, but I agree the problem is obviously not fully sorted yet.
Hi. I have had 2 p/p payments this evening with Delcampe notifications but there is no content to the message. Solely the usersname. Nothing else. Useless.

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    No Delcampe notifications     Tue, 13 Mar 2012 08:35:31
Pipeline [100% (12715x)]  


Pipeline
Location: Denmark
Messages: 123
In response to Mainlypostcards [100% (11166x)]   :
At least it shows the buyer's username, but I agree the problem is obviously not fully sorted yet.
I've got a payment on my Skrill account this morning, but there are no notifications from either Skrill or Delcampe.
Benny

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    No Delcampe notifications     Tue, 13 Mar 2012 13:51:37
Gemmament [100% (4305x)]  


Location: United Kingdom
Messages: 34
In response to Pipeline [100% (12715x)]   :
I've got a payment on my Skrill account this morning, but there are no notifications from either Skrill or Delcampe.
Benny
Three more payments this morning via pay pal plus notifications from Delcampe but all these said was 'payment received from .....'. nothing else at all. no link to print anything else, label etc. I thought we were promised this was going to be sorted by Monday.

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    No Delcampe notifications     Tue, 13 Mar 2012 18:19:07
Woomik [100% (16578x)]   This member is currently absent or has difficulties accessing the internet. It is possible therefore that he or she may not be able to reply quickly.


Woomik
Location: United Kingdom
Messages: 213
In response to Gemmament [100% (4305x)]   :
Three more payments this morning via pay pal plus notifications from Delcampe but all these said was 'payment received from .....'. nothing else at all. no link to print anything else, label etc. I thought we were promised this was going to be sorted by Monday.
Just received a payment via MB/Skrill.

I received payment notification from Delcampe with the member's name in the subject line - ie "[D*] Payment received from xxxxxxxx"

However, the formatting of the e-mail & field codes seem to be all out.

ie "Your buyer [xxxxxxxxxx(xxxxxxxx)], made a payment of 15.85 GBP into your %walletProviderName% account." (The correct member's user name ( & actual name) was shown but I've just anonomised it.)

Correct list of items was shown.

Links to delivery slip & contact buyer was text only - ie not hyperlinks - and yes, my system is set up to receive e-mails in html.


Obviously still not sorted out.

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    No Delcampe notifications     Tue, 13 Mar 2012 18:26:53
Bigcollector [100% (145x)] 


Bigcollector
Location: Philippines
Messages: 106
In response to Woomik [100% (16578x)]   This member is currently absent or has difficulties accessing the internet. It is possible therefore that he or she may not be able to reply quickly. :
Just received a payment via MB/Skrill.

I received payment notification from Delcampe with the member's name in the subject line - ie "[D*] Payment received from xxxxxxxx"

However, the formatting of the e-mail & field codes seem to be all out.

ie "Your buyer [xxxxxxxxxx(xxxxxxxx)], made a payment of 15.85 GBP into your %walletProviderName% account." (The correct member's user name ( & actual name) was shown but I've just anonomised it.)

Correct list of items was shown.

Links to delivery slip & contact buyer was text only - ie not hyperlinks - and yes, my system is set up to receive e-mails in html.


Obviously still not sorted out.
Seb whats going on......:(:(:( Are u still sorting it out:question::question::question:.Oh well back to the drawing board:beer::beer::beer::beer::beer:hic lol.....Bob

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    No Delcampe notifications     Tue, 13 Mar 2012 19:25:41
Mainlypostcards [100% (11166x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
In response to Woomik [100% (16578x)]   This member is currently absent or has difficulties accessing the internet. It is possible therefore that he or she may not be able to reply quickly. :
Just received a payment via MB/Skrill.

I received payment notification from Delcampe with the member's name in the subject line - ie "[D*] Payment received from xxxxxxxx"

However, the formatting of the e-mail & field codes seem to be all out.

ie "Your buyer [xxxxxxxxxx(xxxxxxxx)], made a payment of 15.85 GBP into your %walletProviderName% account." (The correct member's user name ( & actual name) was shown but I've just anonomised it.)

Correct list of items was shown.

Links to delivery slip & contact buyer was text only - ie not hyperlinks - and yes, my system is set up to receive e-mails in html.


Obviously still not sorted out.
I've been receiving them in exactly the same way, so it's not your settings.

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    No Delcampe notifications     Tue, 13 Mar 2012 22:16:20
Pipeline [100% (12715x)]  


Pipeline
Location: Denmark
Messages: 123
In response to Woomik [100% (16578x)]   This member is currently absent or has difficulties accessing the internet. It is possible therefore that he or she may not be able to reply quickly. :
Just received a payment via MB/Skrill.

I received payment notification from Delcampe with the member's name in the subject line - ie "[D*] Payment received from xxxxxxxx"

However, the formatting of the e-mail & field codes seem to be all out.

ie "Your buyer [xxxxxxxxxx(xxxxxxxx)], made a payment of 15.85 GBP into your %walletProviderName% account." (The correct member's user name ( & actual name) was shown but I've just anonomised it.)

Correct list of items was shown.

Links to delivery slip & contact buyer was text only - ie not hyperlinks - and yes, my system is set up to receive e-mails in html.


Obviously still not sorted out.
I've just got a Paypal payment with exactly the same text in the Delcampe notification that you discribe.
Sebastian where are you or your tecnical staff?

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    No Delcampe notifications     Wed, 14 Mar 2012 17:49:37
Mainlypostcards [100% (11166x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
In response to Pipeline [100% (12715x)]   :
I've just got a Paypal payment with exactly the same text in the Delcampe notification that you discribe.
Sebastian where are you or your tecnical staff?
I've just received a payment and the Delcampe notification looks normal again.

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    No Delcampe notifications     Wed, 14 Mar 2012 18:02:03
Moonstone [100% (8035x)]  


Moonstone
Location: United Kingdom
Messages: 278
In response to Mainlypostcards [100% (11166x)]   :
I've just received a payment and the Delcampe notification looks normal again.
Yes, just got one myself (but not another about 30 mins ago) so presume the fix is very recent - hopefully that's it sorted as it was a real pain having to check through all the paypal & Moneybookers items to see if there were any new payments!

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    No Delcampe notifications     Wed, 14 Mar 2012 19:45:35
@webmaster  


@webmaster
Location: Belgium
Messages: 5923
In response to Moonstone [100% (8035x)]   :
Yes, just got one myself (but not another about 30 mins ago) so presume the fix is very recent - hopefully that's it sorted as it was a real pain having to check through all the paypal & Moneybookers items to see if there were any new payments!
Hello,


This has been difficult to solve, because of several reasons.

Can you confirm everything is now ok ?

Our apologies for this.

Sebastien

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    No Delcampe notifications     Wed, 14 Mar 2012 20:27:09
Mainlypostcards [100% (11166x)]  


Mainlypostcards
Location: United Kingdom
Messages: 2227
In response to @webmaster   :
Hello,


This has been difficult to solve, because of several reasons.

Can you confirm everything is now ok ?

Our apologies for this.

Sebastien
Sebastien,

I've received 4 payments since 4.30 this afternoon.
2 x Paypal payments have both notifications, a MB payment with just (as is normal) the Delcampe notification and 1 Paypal payment with just the Paypal notification; the Delcampe email is missing.

The 3 Delcampe notifications have all the usual links enabled again.

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    No Delcampe notifications     Wed, 14 Mar 2012 20:30:47
Moonstone [100% (8035x)]  


Moonstone
Location: United Kingdom
Messages: 278
In response to @webmaster   :
Hello,


This has been difficult to solve, because of several reasons.

Can you confirm everything is now ok ?

Our apologies for this.

Sebastien
Hi Sebastian,

I've received 3 payments - 2 via Paypal, one with the Delcampe notification and one without, and 1 from Delcampe notifying a Moneybookers payment - it still seems a bit 'hit & miss' although those that are coming through are fine

Sam

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