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Main topics

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Register (account, subscriptio...

Rates and payments

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The security on Delcampe

Solving difficulties

Using the feedback

Administrating your account; M...

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You are here : Online help > Solving difficulties

Disputes resolution (I'm a buyer)

Difficulties during a transaction, a claim about the website,...

Difficulty during a transaction. What can I do?

The mediation resolution. What's the mediation resolution and how can I use it?

About the guides

Suspended or closed accounts

The reasons for suspending or closing an account and what to do

The account of my buyer is suspended or closed. What can I do?

The acccount of my seller is suspended or closed. What can I do?

Disputes resolution (I'm a seller)

Difficulties during a transaction, a claim about the website,...

Difficulty during a transaction. What can I do?

About the guides

I'm a seller. I received negative feedback which I find unjustified. What can I do?

Technical difficulties

A difficulty while conducting an operation on Delcampe,...

Difficulties when opening a session (Cookies, Javascript, ...). What can I do?

I have taken an option which isn't active yet. Is this normal?

I can't select a box with regards to the sale's progress. What can I do?

The e-wallet

Technical problems while using the e-wallet

My Skrill account has been blocked. What information do I have to give to Skrill?

Skrill account blocked. Why has my Skrill account been blocked?

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