Main topics

Start on Delcampe

Rates and payments

Search for items

Sell

Buy

The e-wallet

The security on Delcampe

Solving difficulties

Using the feedback

Administrating your accou...

Discover the tools and special...

Print all the pages

Forum

The forum is the meeting place for Delcampe users. There, you can share, chat, laugh, ask, answer, help or get helped.

Ask your question on the forum

You are here : Online help > Administrating your account; My Delcampe,...

Club+

The Club+, using CSV-files, transferring sales,...

The Club+. What's the Club+?

My second nickname. Can I benefit from my subscription when using my other nickname?

Archive/retrieve from archive/ or remove all closed sales in just one move. Is this possible?

Other topics

Disputes resolution

Difficulties during a transaction, a claim about the website,...

Difficulty during a transaction. What can I do?

The mediation resolution. What's the mediation resolution and how can I use it?

I'm a buyer. I have paid for an item but haven't received it. What can I do?

Other topics

My sales

Administrating your sales, archive sales, unsold items, visit counting, rank search results,...

A sale. How can I close a sale?

The data and email address of the member with who I have completed a transaction. Where can I find this data?

A lower bid. What do I do when I receive a lower bid?

Other topics

My e-wallet

Opening an account, your password, turing number, uploading and retrieving funds, rates, payments,...

Direct debit in my account. Is this possible?

The balance of my Skrill account. How can I check the balance of my Skrill account?

Funds. How can I retrieve funds?

Other topics

My offers

Administrating your purchases, items on watching list, offers (won, lost,...)

The different bidding types. What are the different bidding types?

A bid. How can I cancel a bid?

My purchase. How can I complete the transaction?

Other topics

My feedback

The feedback system, calculating your overall feedback score, evaluations received on other websites, updating your profile,...

The feedback system. What's the feedback system?

My seller/buyer refuses to give me feedback. What can I do?

Feedback. Who has to give feedback first? The seller or the buyer?

Other topics

My messages

consulting messages and determine the parameters

A member. How can I contact a member in private?

A lower bid. What do I do when I receive a lower bid?

Other topics

Check my address

Purpose, procedure, advantages,...

The address verification. What's the address verification?

The address verification. Where can I have my address verified?

The address verification. What are the advantages?

Other topics

The Delcampe Lister

The Delcampe LISTER is a program which enables you to rapidly and efficiently add a large number of sales without having to be online.

The Delcampe Lister. How does it work?

The Delcampe Lister. What's the Delcampe Lister?

A CSV file. What is it?

Other topics

My information

The information page, announcing absence, remove links towards items in your feedback,...

My sales conditions. How can I define my sales conditions?

My email address. How can I change my email address?

The languages I can speak. How can I show other members which languages I can speak?

Other topics

My blacklist

Using the blacklist, add a member to or remove a member from the list,...

My black list of buyers. What's my black list and how can I use it?

Can I still receive messages from a member I have added to my blacklist?

The sellers blacklist. What is it? How to use it?

Other topics

My statistics

Viewing and consulting statistics

My buying and selling statistics. How can I access my buying and selling statistics?

My buying and selling statistics. How can I hide my buying and selling statistics?

Other topics

My Delcampe fees

The Delcampe fees, the sales options purchased during the month, details of sold items,...

The Delcampe fees: How much are they and how can I pay?

Where can I find the sales options I have selected for this month?

How can I pay small amounts?

Other topics

The favourites bar

The favourites system, the watching list,...

The favourites bar. What's the favourites bar?

An item on my watching list. How can I remove an item from my watching list?

The email alerts. What are email alerts?

Other topics

You haven't found an answer to your question?