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Main topics

Start on Delcampe

Register (account, subscriptio...

Rates and payments

Search for items

Sell

The security on Delcampe

Solving difficulties

Using the feedback

Administrating your account; M...

Discover the tools and special...

Print all the pages

Forum

The forum is the meeting place for Delcampe users. There, you can share, chat, laugh, ask, answer, help or get helped.

Ask your question on the forum

You are here : Online help > Sell

Create, modify or close a sale

Placing an item on Delcampe

A sale. How can I close a sale?

My nickname doesn't appear in the seller's list. What happened?

Using the sales options

Using, validity,...

I have taken an option which isn't active yet. Is this normal?

A sales option. How can I use a sales option?

The items you find most important. How can you highlight them?

Selling as a professional member

The [PRO] logo, invoice of Delcampe fees, merging commission fees of several accounts into one account

Private or professional seller. what's the difference?

The [PRO] logo next to my nickname. How can I get this logo next to my nickname and register as a professional member?

An invoice of my Delcampe fees. How can I obtain an invoice of my Delcampe fees?

Consult the seller guides

Difficulties with a transaction, the guides,...

About the guides

Register a declaration of an unpaid item

A sale canceled or a declaration of an unpaid item accepted...

A declaration of an unpaid item. How can I cancel a declaration of an unpaid item?

Several sales made by the same buyer. How can I cancel them?

I've made a declaration of an unpaid item but the buyer has finally paid. How can I cancel my declaration of an unpaid item?

The Delcampe Lister

Prepare your items without being online

The Delcampe Lister. How does it work?

A CSV file. What is it?

My sales. Can I transfer my sales from one account to another by using the Lister?

Understanding the sales form

The several sales types, offers, the sales form...

The different bidding types. What are the different bidding types?

The different sales types. What are the different sales types?

The images. What types of images are accepted for creating a sale?

Sale closed

Buyer's information and sales administration

The data and email address of the member with who I have completed a transaction. Where can I find this data?

Information about a member. How can I access a member's profile?

A transaction outside Delcampe. What do I have to do if I receive this kind of proposition?

Discover a number of marketing tools

The top stores, refunding adds,...

The Club+. What's the Club+?

The members' testimonies. What are the members' testimonies?

The refund program for press publicity. What's this program?

Disputes resolution (I'm a seller)

Difficulties with a buyer, the Mediation resolution,...

The mediation resolution. What's the mediation resolution and how can I use it?

About the guides

I'm a seller. I received negative feedback which I find unjustified. What can I do?

Determining sales conditions and account status

The shipping fees, indicating your absence, adding a logo/image to your profile,...

My sales conditions. How can I define my sales conditions?

The shipping fees. How can the shipping fees be accessed?

I'm absent. How can I warn other members (holidays, illness, professional obligations,...)?

Delcampe Premium

How does Delcampe Premium work?

Delcampe Premium. What is it?

The API. What is it?

My Premium store is not visible. How come?

Answering questions, lower offers and contacting the buyer

Accessing my messages, lower or group offers and determine their parameters...

The data and email address of the member with who I have completed a transaction. Where can I find this data?

A member. How can I contact a member in private?

Information about a member. How can I access a member's profile?

You haven't found an answer to your question?

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