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Main topics

Start on Delcampe

Register (account, subscriptio...

Rates and payments

Search for items

Buy

The security on Delcampe

Solving difficulties

Using the feedback

Administrating your account; M...

Discover the tools and special...

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Forum

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You are here : Online help > Buy

Consult the buyer guides

Difficulties while translating, the guides,...

About the guides

Understanding the description sheet of a sale

The different bidding types, sale types, the increment,...

The different bidding types. What are the different bidding types?

The different sales types. What are the different sales types?

The minimum increment. What's a minimum increment?

Understanding the profile of a seller

Seller information (feedback, payment method,...)

Private or professional seller. what's the difference?

Information about a member. How can I access a member's profile?

Feedback. How can I understand the feedback?

Ask a question or contact the seller

Questions regarding a member (how, why,...)

A member. How can I contact a member in private?

How can I ask a seller a question?

Submitting, modifying or removing an offer

The different types of bidding: automatic bid, lower bid, group bid,...submitting, modifying or removing them,...

The different bidding types. What are the different bidding types?

A bid. How can I cancel a bid?

A bid. How can I make a bid?

Complete a transaction

The payment information, paying and receiving the item

My purchase. How can I complete the transaction?

The data and email address of the member with who I have completed a transaction. Where can I find this data?

Sale closed

closed sales and administrating bought items

A transaction outside Delcampe. What do I have to do if I receive this kind of proposition?

How can I administrate my bought items?

A sale has closed later that scheduled. Is this possible?

Disputes resolution (I'm a buyer)

Difficulties with a seller, the Mediation resolution,...

Difficulty during a transaction. What can I do?

The mediation resolution. What's the mediation resolution and how can I use it?

About the guides

Delcampe Premium

How does Delcampe Premium work?

Delcampe Premium. What is it?

How do I delete an item in my cart?

The cart. What is it?

You haven't found an answer to your question?

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