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Improvements on the website, Delcampe Contest, Categories
Newsletter 29/08/2012
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Wed, 29 Aug 2012
Dear members,
In order to always improve the features offered on our website, we encourage you to discover two improvements : the change in the time period for the feedbacks and the mediation center and also the automatic refresh of the list of current bids on an auction.
We also have a brand new Delcampe Contest for you to take part in. Through this contest you can win a superb 5 dollar gold coin, with an estimated value of more than 700$ !
We end our newsletter with some information on category changes and our tip of the day about the setting of your parameters in the list of items!
Happy reading!
Your Delcampe Team
FROM SEPTEMBER, 4th!
CHANGE IN THE TIME PERIOD FOR THE FEEDBACKS AND THE MEDIATION CENTER / When you have a difficulty with a transaction, we encourage you to use our mediation center (My Delcampe > Account > open a dispute) in order to find a solution to this issue.
We have made a long-awaited improvement on the following two systems: the mediation center and the feedback system.
Previously, the time period to open a dispute was within 60 days after the sale has ended. But, the feedbacks could be left for a period of 90 days.
As a consequence, a feedback left after 60 days could not be disputed in the mediation center.
From September 4th, the time period to open a dispute will be extended to 90 days and the one to give a feedback will be reduced to 60 days.
Accordingly, the declarations of unpaid items will now have to be introduced by the sellers within 60 days.
We are aware that other improvements should be made to the mediation center, this is only the beginning.
A NICE IMPROVEMENT FOR THE BUYERS / Previously, when a bid was made on an auction within the last minutes before its closure; members, watching it, had to manually refresh the page in order to update the list of running bids.
If members forgot about the refresh they could miss a sale because they would not notice that new bids had been made. Since we are aware of this, we have improved this system.
From now on, in the last minute of sale, the list of bids get updated regularly and automatically.
 DELCAMPE CONTEST/ Participate in our new contest and win a superb "Indian Head" gold piece, one of the most popular coins in the United Sates' history.
CATEGORIES CHANGES / The subcategory "Stamps > Europe > Great Britain" was reorganised and now includes decades and the subdivisions "Used stamps", "Unused stamps", "Covers and Documents" , "Unclassified". This should improve the user-friendliness of these categories.
 DID YOU KNOW IT?
Buyers... Do you know how you can only see new sales in a list of items?
You can set the parameters of your list of items in the categories to only see new sales.
In order to do this, you should go to a category (or you should do a search), in the table "Preferences" (on the top right of the list), choose « New since x day(s) ».
Then, click on "Register my choices".
Please pay attention to this : if you tick the box "Check this box to use these parameters for all lists", those parameters will be saved and applied during your next visits, until you save other parameters.
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